Win 7 x64 - BSOD - win32k.sys

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by TwinA, Jun 11, 2009.

  1. TwinA

    TwinA New Member

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    Hello everyone :)

    Specs:
    - build 7057, x64
    - 4 GB ram
    - Intel Core 2 Duo E8400 (3.00 Ghz)
    - Nvidia GeForce 8800 GT (running latest drivers - GeForce/ION Driver Release 185 )
    - No OC'ing
    - No custom drivers

    Problem:
    My computer goes BSOD randomly. The most common reason is whenever I exit Neverwinter Nights 2. That gives me a BSOD every single time - no exception. I choose exit from the menu, the screen goes black (game shutting down) - and it returns the BSOD. The BSOD mostly refere to the file win32k.sys (C:\windows\system32\win32k.sys), and is most often returning the bug check code VISTA_DRIVER_FAULT. I have investigated the .DMP files, produced by the crash, and they ALL give me the BUGCHECK string of 0x3B.

    I have tried:

    I tried to google this problem, attacking it from any possible angle, but none of the results matched my story - the closest was a guy with busted RAM - but i just checked mine 20 minutes ago with MemTest86+, from a Hirens Boot CD - they passed (as expected). I even tried renaming the file, though I was positive that it would render my system unbootable - it did :D.

    From the dump files:
    Below I have included some of the things that I see in all the dump files:
    (as they might give someone here a general idea or direction to go, without having to open the entire dmp file as I did)

    Attached 14 dump files.
    If anyone would look at these, or if anyone has suggestions, I would LOVE to hear about it!

    Any help is really appreciated! I am really out of options

    Kind Regards
    TwinA

    I know that RC1 is released, but I do now wish to format before RTM is released! Formatting is not an option.
     
    #1 TwinA, Jun 11, 2009
    Last edited: Jun 13, 2009
  2. TwinA

    TwinA New Member

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    Thanks to those who looked, and thanks to those who downloaded the dumps..

    I found the issue though!
    - I updated my audio driver, and disabled Outpost Firewall (from Agnitum). Though it is a world class firewall, its still beta for Win7, and its rather intrusive regarding protection - so disabling it while gaming did it :)

    Thread can be locked.
     
  3. soundspaces

    soundspaces New Member

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    thanks for posting your solution! It's very usefull for me!
    I spent all night looking for solution!
    by the way have you got any way to keep outpost working during videogames session?
     
  4. soundspaces

    soundspaces New Member

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    OK, i've got a workaround for that:

    this is part of an email sent by agnitum support center to an user who was experiensing the same bug. It's work for a couple of users and me too.

    Waiting for a new outpost's release fully working on 7. :D
     

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