Windows 10 Windows 10 2018-07 cumulative update

ricardobrady

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Jul 20, 2018
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I just performed this update on my HP notebook and now I cannot connect my Samsung Galaxy J5 phone to the notebook. The notebook always recognized the device before, not now.
 

Have you tried reinstalling the samsung software for the phone.
 

I just performed this update on my HP notebook and now I cannot connect my Samsung Galaxy J5 phone to the notebook. The notebook always recognized the device before, not now.

Probably caused by a driver update. Have you restarted your computer after update?

Check in Device Manager for yellow triangles with exclamation mark on them at Universal Serial Bus controllers and Other devices. See the image below:
An image from 'Windows 10 2018-07 cumulative update'. Device Manager shows three unrecognized Spreadtrum phones under Other Devices with a note about USB controllers.
 

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