Windows 11 24H2: SSD Firmware Updates to Fix BSOD Issues

  • Thread Author
In a significant update affecting Windows 11 users, prominent SSD manufacturers such as Western Digital and SanDisk have rolled out firmware updates aimed at resolving critical Blue Screen of Death (BSOD) issues that arise after upgrading to Windows 11 version 24H2. Reports of system failures linked to specific SSD models have caused quite a stir amongst the community, and this development illustrates the ongoing interplay between hardware and software compatibility in the ever-evolving tech landscape.

Understanding the BSOD Issue​

The BSOD crashes were ignited by incompatible drivers associated with the Host Memory Buffer (HMB) functionality on certain SSDs. When users attempted to run Windows 11 version 24H2 on affected models—specifically the SanDisk Extreme M.2, WD Black SN770 and its variant SN770M, as well as the WD Blue SN580 and SN5000—they encountered abrupt system failures, manifesting in the ominous “Critical Process Has Died” message. This specific error often indicates a severe issue concerning the operating system's stability, pushing users to confront the frustrating ramifications of data loss or system downtime.

What Causes the Crashes?​

The underlying problem seems to stem from the memory drivers' inability to handle the workload of approximately 200 HMBs, a setup integral to the performance of these SSD models. As Windows 11 underwent upgrades, these drivers displayed an incapacity to function optimally with the enhanced demands, resulting in unexpected system failures.
The response from both Microsoft and SSD manufacturers has been swift, marking a collaborative effort to safeguard user experiences. Microsoft has even implemented a temporary block on upgrades for devices utilizing the problematic SSDs until the necessary firmware updates are installed.

The Solution: Firmware Updates and Recommended Actions​

In a proactive move, users experiencing these BSOD issues are encouraged to download the latest firmware patches directly from the manufacturers' support pages or via their dedicated software tools. This can significantly mitigate the risks associated with the crashes and restore system stability.
Here's a quick guide on how to update your SSD firmware:
  1. Identify Your SSD Model: Before proceeding, ensure you know which SSD model is installed on your PC.
  2. Visit Manufacturer’s Website: Check the support section for Western Digital or SanDisk based on your SSD model.
  3. Download the Firmware Update Tool: Many manufacturers provide a utility tool to simplify the update process.
  4. Follow Instructions: Execute the tool and follow prompts to apply the firmware update safely.
  5. Reboot and Test: Restart your computer post-update and monitor for any BSOD occurrences.

Broader Implications​

The current events underscore the importance of regular firmware updates and proper system checks, especially during significant OS upgrades. This incident acts as a reminder for users to diversify their backup strategies and always keep critical data backed up independently of their internal SSDs.
With Microsoft's recent rollout of the 24H2 update to non-Copilot+ PCs, users should also be aware of additional issues, such as fingerprint sensor malfunctions and incompatibilities with Intel Smart Sound Technology drivers that may hinder their overall upgrade experience.

Conclusion​

In the tech world, where innovations transpire at breakneck speed, issues such as the BSOD crashes related to SSD compatibility with Windows 11 version 24H2 are inevitably going to surface from time to time. While frustrating, the manufacturers' quick response to issue firmware updates exemplifies a commitment to maintaining user trust and operational integrity. As always, it’s beneficial for users to stay informed about system updates and manufacturer advisories to foster enhanced cybersecurity and system performance.
If you find yourself affected by these issues, don't hesitate to explore the manufacturer’s support forums or engage with the community to share insights or seek assistance. Your experience can contribute to a broader understanding and resolution of these technical challenges that impact many users in the Windows ecosystem.
Source: Petri IT Knowledgebase SSD Manufacturers Release Fix for Windows 11 24H2 BSOD Crashes