Windows 11 24H2 Update Preview: Task Manager Issue with Zero Process Count

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The latest preview of the Windows 11 24H2 update has introduced a peculiar and frustrating issue for users: the Task Manager no longer aggregates running applications and processes, displaying a misleading total of "0" instead. This anomaly has been officially acknowledged by Microsoft, prompting concerns among the Windows community about the reliability of the new update.

The Issue Unveiled​

In recent developments, Microsoft rolled out the Windows 11 24H2 update preview, aiming to deliver new features and enhancements to users. However, shortly after installation, users began reporting a significant problem with the Task Manager. Specifically, when navigating to the Processes tab and selecting the View → Group by type option, the Task Manager fails to accurately tally the number of running applications and background processes. Instead of displaying the correct counts, it erroneously shows "0" next to each group category, rendering the feature ineffective.
This malfunction disrupts the fundamental purpose of the Task Manager, which is to provide users with a clear overview of active processes and applications. The absence of accurate counts hampers users' ability to monitor system performance, manage resources, and identify potential issues or malicious activities.

Impact on Users​

The inaccurate display of running apps and processes can have several implications for users:
  • System Monitoring: Users rely on the Task Manager to monitor system performance, track resource usage, and identify applications consuming excessive resources. The inability to see accurate counts undermines this functionality.
  • Troubleshooting: Accurate process counts are essential for diagnosing system issues, such as identifying unresponsive applications or detecting potential malware activities.
  • User Experience: The Task Manager is a critical tool for both casual users and IT professionals. Its malfunction can lead to confusion and hinder effective system management.

Microsoft's Response and Resolution Efforts​

Microsoft has acknowledged the issue through its Windows Release Health Notes, confirming that the problem arises specifically when the Group by type option is enabled in the Task Manager's Processes tab. The company has assured users that it is actively working on a solution to rectify the problem.
In the interim, Microsoft recommends users to refrain from using the Group by type feature until a fix is released. Additionally, users experiencing significant disruptions may consider rolling back the update, although this process may involve reverting to a previous system state, which could result in the loss of newly added features and improvements.

Additional Updates in 24H2 Preview​

Despite the Task Manager issue, the Windows 11 24H2 update preview introduces several other noteworthy changes and enhancements:
  • Copilot+ Integration: The update includes a setting option for the Copilot+ button, allowing it to launch additional applications beyond its default functionality. This enhancement aims to streamline user workflows by providing quicker access to frequently used apps.
  • Minor Bug Fixes: Various minor annoyances and bugs identified in previous versions have been addressed, contributing to a more stable and polished user experience.
  • Security Enhancements: The update revises the list of vulnerable drivers that Windows no longer loads, mitigating risks associated with "Bring Your Own Vulnerable Driver" attacks. By disabling these drivers, Windows reduces potential entry points for malicious actors seeking to exploit system vulnerabilities.

What Users Should Do​

For users who have already installed the Windows 11 24H2 update preview and are experiencing the Task Manager issue, the following steps are recommended:
  1. Disable Group by Type: As a temporary workaround, avoid using the Group by type feature in the Task Manager. Monitor processes and applications without grouping to maintain visibility.
  2. Provide Feedback: Utilize the Feedback Hub to report the issue directly to Microsoft. Detailed user reports can assist in expediting the development of a fix.
  3. Await Official Patch: Await the release of an official patch or update from Microsoft addressing the Task Manager malfunction. Stay informed by regularly checking the Windows Release Health Notes for updates.
  4. Consider Rolling Back: If the issue significantly hinders system usability, consider rolling back to the previous stable version of Windows 11 until a fix is available. Ensure that important data is backed up before proceeding with a rollback.

Looking Ahead​

While the Windows 11 24H2 update preview brings promising features and security enhancements, the Task Manager issue highlights the challenges inherent in deploying preview updates. Microsoft's prompt acknowledgment and ongoing efforts to resolve the problem demonstrate its commitment to maintaining system integrity and user satisfaction.
Users are encouraged to stay informed through official Microsoft channels and participate in feedback initiatives to aid in the continuous improvement of the Windows operating system. As the development team works to address the Task Manager anomaly, the anticipation builds for a stable and feature-rich Windows 11 24H2 release.

Stay tuned to WindowsForum.com for the latest updates on this issue and other developments in the Windows ecosystem.
Source: heise online Windows update side effect: Weakness in counting in the task manager
 


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