The August cumulative for Windows 11 — identified as KB5063878 (OS Build 26100.4946) — has been linked by multiple independent testers and tech outlets to a reproducible storage regression that can make some NVMe SSDs disappear mid-write and, in a subset of reports, leave files or partitions corrupted and inaccessible. Microsoft’s official release notes list the update and its security/quality scope but initially reported no known storage issues, while community reproductions describe a narrow but severe failure profile tied to sustained, large sequential writes.
Source: Dataconomy New Windows 11 update may corrupt your SSD
Background
What KB5063878 is and how it was released
Microsoft published KB5063878 on August 12, 2025 as the August cumulative update for Windows 11 version 24H2 (OS Build 26100.4946). The public KB page lists security fixes, servicing-stack improvements, and several AI/feature updates; it also states — at the time of publication — that Microsoft is not currently aware of any issues with this update.How the problem surfaced
Within days of rollout, storage enthusiasts and Japanese community testers began posting reproducible failure traces: during continuous large writes (commonly reported around the ~50 GB mark), certain NVMe SSDs become unresponsive, disappear from Device Manager/Disk Management, and present unreadable SMART/controller telemetry; some affected systems later showed file-system corruption for the writes that were in-flight when the device vanished. These community reports were summarized and amplified by specialist outlets including Notebookcheck, Tom’s Hardware, Igor’s Lab, Guru3D and others. (notebookcheck.net, tomshardware.com, igorslab.de)What users and testers are reporting
Symptom fingerprint — what actually happens
- A large file copy, game update, or archive extraction proceeds and then abruptly fails, often after roughly 50 GB of continuous writes.
- The target SSD disappears from File Explorer, Device Manager and Disk Management while vendor tools stop reading SMART/controller attributes.
- Reboot sometimes restores visibility, but the same workload commonly reproduces the fault; in some reports the partition or files written during the event are corrupted or lost. (notebookcheck.net, wccftech.com)
Reported trigger thresholds (community findings)
Several testers — notably a Japanese X (Twitter) user identified as @Necoru_cat — reported that the issue tends to present when:- Roughly 50 GB or more of continuous data is written to the drive, and
- The drive is already about 60% full or more at the time of the transfer.
Which drives are appearing in early lists
Community collations and local blogs have produced evolving model lists that frequently highlight Phison-controller-based drives and some DRAM‑less NVMe SKUs. Examples that appear repeatedly in aggregated reports include (community-sourced leads, not vendor confirmations):- Corsair Force MP600 (Phison controller variants)
- Drives using Phison PS5012 / E12 families
- Kioxia Exceria Plus G4 (reported)
- SanDisk Extreme Pro M.2 (various controller SKUs)
- Other community-identified models across multiple vendors
Technical analysis — why a Windows update can surface SSD failures
NVMe SSDs are complex systems
Modern NVMe SSDs combine controller firmware, DRAM (or Host Memory Buffer, HMB), NAND flash, and the host OS storage stack. Many DRAM-less SSDs rely on Host Memory Buffer to cache mapping tables; small changes in timing, memory allocation, or I/O handling on the host can expose latent firmware edge cases. Under sustained sequential writes, the controller’s metadata paths, flash channel scheduling, and the host’s driver timeouts are stressed simultaneously. If any timing or error‑handling semantics changed in the update, a previously dormant controller bug can become a hard failure.Possible failure modes consistent with reports
Community testers and independent analysts point to two plausible, non-exclusive explanations:- Host-side regression (kernel/driver change) that issues command sequences or memory allocations in a way that can lock up certain controllers.
- Firmware-level edge case in specific controller families that lacks robust recovery logic when stressed by a changed host I/O pattern.
Why the symptom profile is so dangerous
When a drive disappears mid-write, the in-flight metadata (file allocation tables, FTL mappings, metadata journals) can be left in an inconsistent state. That raises the risk of partial writes, corrupted file-system metadata, or a partition table that the OS can no longer parse — outcomes that are costly to remediate without current backups or sector-level images. Community guidance therefore emphasizes imaging the drive before repeated reboots or repair attempts if data is critical.Vendor and Microsoft posture — what’s confirmed and what isn’t
Microsoft official status
The Microsoft KB page for KB5063878 documents the release date (August 12, 2025), the OS build number (26100.4946), and notes the update’s scope; as of the initial KB entry Microsoft stated it was not aware of issues tied to the update. That official stance is important: community telemetry can surface reproducible failures quickly, but formal confirmation and remediation require coordinated telemetry and investigation by Microsoft and SSD vendors.Third‑party and community confirmations
Multiple independent outlets reproduced or aggregated the issue within 48–72 hours of the update’s release. Notebookcheck and Tom’s Hardware produced early summaries based on community reproductions; specialist sites (Igor’s Lab, Guru3D, Wccftech) dug into controller correlations and shared test recipes that reproduced the disappearance under sustained write loads. These independent reports strengthen the case that KB5063878 is the common host change in question, but they stop short of definitive root-cause attribution. (notebookcheck.net, tomshardware.com, igorslab.de)Known enterprise deployment quirk
A separate but related rollout issue emerged in enterprise channels: some administrators observed WSUS/SCCM installs failing with error code 0x80240069. Microsoft used Known Issue Rollback (KIR) servicing controls to address deployment-channel delivery problems — an example of the different code paths that enterprise deployments exercise versus consumer Windows Update. That channel-specific regression is distinct from the storage reports but relevant to administrators staging deployments.Practical guidance — what to do now
For all users: immediate priorities
- Back up critical data right now. The single best mitigation against partial writes and drive-level corruption is an independent, verified backup. Copy important files to an external device or to a trusted cloud service.
- Avoid sustained large sequential writes on patched systems. Community reproductions commonly use ~50 GB continuous writes as the trigger; until vendors/Microsoft confirm a fix, split large transfers into smaller batches and avoid mass game installs, large archive extractions, or cloning operations on drives that may be at risk. (notebookcheck.net, wccftech.com)
- Check vendor utilities and firmware advisories. Use vendor dashboards (Corsair iCUE, SanDisk Dashboard, Kioxia Storage Utilities, CrystalDiskInfo, smartctl) to verify firmware versions and to capture SMART logs; apply vendor-recommended firmware only after backing up. Firmware updates historically resolve controller edge cases but must be applied with care.
If you haven’t installed KB5063878 yet
- Consider pausing Windows updates temporarily if your workflow includes heavy writes or if you run endpoints with suspected-at-risk SSDs. Pause updates via Settings → Windows Update → Pause updates for a short period while you validate vendor guidance and Microsoft Release Health entries. For managed environments, use WSUS, SCCM, or MDM controls to stage the rollout.
If you’ve already installed KB5063878 and see instability
- Stop large writes immediately and back up accessible data to an independent device.
- Collect diagnostics: Event Viewer entries (System), vendor tool SMART dumps, and any NVMe controller logs you can export. Preserve timestamps and system state.
- If a drive disappears mid-write, avoid repeated reboots purely to “see if it comes back”; instead, power down, preserve logs, and, if the data is critical, create a forensic image (bit-for-bit clone) before attempting repairs. Imaging preserves recoverable data and prevents further in-place overwrites.
- Report the incident via the Windows Feedback Hub and to your SSD vendor’s support channels with collected logs — this accelerates vendor telemetry correlation.
For system administrators and IT teams
- Stage the update. Do not push KB5063878 fleetwide until representative hardware has been stress-tested under large-write workloads. Use update rings and test channels to validate.
- Inventory endpoints. Map SSD models, controller families (particularly Phison families), firmware revisions, and DRAM/HMB characteristics to prioritize at‑risk systems for testing and mitigation.
- Require firmware validation. Coordinate with SSD vendors to identify firmware revisions explicitly tested against the Windows 11 24H2 build; require that firmware be applied and validated in controlled lab conditions before mass updates.
Recovery, forensics, and RMA considerations
When to image vs. when to RMA
If a drive disappears during a heavy transfer and data is important, create a sector-level image to a separate physical device before further manipulation. Imaging preserves evidence and increases recovery odds. Only after vendor diagnostic confirmation should you proceed to RMA; vendors commonly need logs and images to reproduce the fault and to decide if the drive should be replaced or if a firmware update is appropriate.Tools and logs to collect
- Event Viewer (System) time-stamped entries.
- CrystalDiskInfo / smartctl output for SMART attributes.
- Vendor dashboard/controller logs (if available).
- Any NVMe driver or kernel traces captured by support tooling.
Collecting these artifacts is crucial for vendor engineering to confirm root cause and to publish a targeted fix.
Risk assessment and caveats
How widespread is this?
Current evidence shows a reproducible class of failures in specific hardware+firmware+workload combinations, not a universal failure across every Windows 11 device. Public reports are concentrated in enthusiast communities and early testers; that sampling bias matters. Microsoft and major SSD vendors have not (as of the time of reporting) published a consolidated telemetry-based root-cause statement that pins the regression solely on the KB. Treat community collations as strong early signals that need vendor confirmation.Where attribution remains uncertain
- The precise code path (whether an OS kernel/storage driver regression or a firmware race condition) is not confirmed publicly.
- Affected SSD model lists vary between testers; firmware revision differences can make seemingly identical SKUs behave differently.
- The early geographic concentration of reports (many Japanese threads surfaced first) may reflect where early testers happen to be active rather than a region-specific bug. These uncertainties make defensive steps (backups, staged rollouts) the rational path forward.
Long-term lessons and implications
Why this matters for Windows update strategy
This episode reinforces that OS updates — even ostensibly routine security/quality rollups — can alter low-level host behavior in ways that surface hardware edge cases. As SSDs increasingly rely on host cooperation features like HMB, the surface area for subtle incompatibilities grows. For Microsoft and vendors, better pre-release stress testing against large sequential writes and a stronger telemetry loop between SSD firmware engineers and OS kernel teams will reduce the chance of repeat incidents.For consumers and prosumers
The practical takeaway is evergreen: maintain current backups, stage updates before heavy production use, and apply firmware updates only after backups. Update management is not just an IT problem — it’s a risk-management practice for anyone who stores valuable data locally.What to watch next (and how to stay informed)
- Microsoft Release Health and the KB entry for KB5063878 for any Known Issue or remediation guidance.
- SSD vendor support pages (Corsair, Kioxia, Phison partners, Western Digital, SanDisk, Crucial/Kingston) for firmware advisories.
- Independent reproducibility reports from storage-focused outlets (Notebookcheck, Igor’s Lab, Guru3D) and community threads that publish controlled test recipes and logs. (notebookcheck.net, igorslab.de)
Conclusion
The KB5063878 incident is a reminder that even security-focused cumulative updates can have unintended compatibility fallout at the hardware level. Multiple independent testers have reproduced a narrow but severe storage regression tied to sustained large writes on certain SSDs following the August 12, 2025 update, while Microsoft’s official documentation initially stated no known issues. The responsible posture for users and administrators is pragmatic: back up data immediately, avoid heavy sequential writes on recently patched systems with suspect SSDs, stage the update for fleets, and follow vendor and Microsoft advisories closely. Recovery after a failure can require forensic imaging and vendor engagement, and the long-term fix may involve firmware updates, targeted OS mitigations, or both. Treat community reports as urgent operational signals and prioritize data protection above convenience until a confirmed remediation lands. (support.microsoft.com, notebookcheck.net, wccftech.com)Source: Dataconomy New Windows 11 update may corrupt your SSD