
Microsoft’s February 2026 cumulative for Windows 11 — KB5077181 — has triggered a wave of severe post-update failures for a non-trivial set of devices, producing endless restart loops, broken logins caused by System Event Notification Service (SENS) failures, and cases where machines appear connected to a network but have no working internet due to DHCP failures. Multiple independent community threads and tech outlets now show consistent, reproducible mitigation: uninstall the update (from the desktop or from WinRE) and pause updates until Microsoft issues a confirmed fix.
Background / Overview
Microsoft released KB5077181 for Windows 11 (builds 26200.7840 and 26100.7840) on Patch Tuesday, February 10, 2026, bundling the monthly security rollup with a servicing‑stack update (SSU) and a set of feature/quality items that had been staged in January. The package also includes preparatory changes tied to an upcoming Secure Boot certificate refresh, servicing‑stack hardenings, and several Copilot+ / AI component updates targeted to capable devices. Microsoft’s official KB page for the release lists the package contents and — at the time of publication — reports no known issues with the release.Independent reporting and high‑volume community telemetry, however, show a different picture: a proportion of devices across both consumer and enterprise images entered severe failure modes immediately after installing KB5077181. Those symptoms are consistent across multiple independent sources and community threads: repeated restarts (often more than 15 cycles), inability to reach a usable login session, SENS (System Event Notification Service) sign‑in errors reading “the specified procedure could not be found,” DHCP/client failures that leave the NIC “connected” but without internet, and update/servicing error codes such as 0x800f0983 and 0x800f0991 during install attempts.
This article summarizes what’s known, verifies the practical mitigations that are working in the field, explains why these regressions are both plausible and dangerous, and gives step‑by‑step, tested recovery and hardening guidance for consumers, power users, and IT teams.
Symptoms reported in the field
Boot loops and broken logins
The most disruptive symptom is an infinite boot loop that repeatedly restarts the system and — if the login screen ever appears — blocks interactive sign‑in with a SENS error. Community reports describe machines cycling through 10–20+ restarts before halting at a login screen that will not accept credentials because the System Event Notification Service has failed during early initialization. This prevents local and remote sign‑in and removes the simplest remediation paths for typical users.DHCP / “connected but no internet”
A second common pattern is networking that appears to work at the link layer but cannot acquire routing or DNS — commonly traced to DHCP client failures or a service registration problem that prevents name resolution. Users see their Wi‑Fi or Ethernet status as “connected” while applications have no internet access; remote troubleshooting becomes much harder because many diagnostic tools require internet access to fetch fixes or diagnostic agents.Installation/servicing errors
When manual installs are attempted or when the servicing commit fails, users report Windows Update / CBS error codes 0x800f0983 and 0x800f0991. These codes are classic indicators of component‑store mismatches, missing components during servicing or partial commits that leave the image in an inconsistent state. In some machines, SFC and DISM repairs have succeeded; in others, the only reliable fix has been uninstalling the problematic cumulative.Edge cases: UNMOUNTABLE_BOOT_VOLUME and Secure Boot violations
A minority of reports involve Stop Codes such as UNMOUNTABLE_BOOT_VOLUME or Secure Boot violations on systems where firmware interactions changed. Those cases are rare in absolute numbers but materially serious when they occur, often requiring WinRE, external recovery media, or in the worst instances a full image restore. The presence of SSUs and pre‑boot certificate changes raises the risk of such failure modes.What fixes it right now — verified, practical mitigations
The fastest, most widely verified mitigation used by both community responders and Microsoft support staff in Q&A threads is to uninstall KB5077181 and prevent its immediate reinstallation until Microsoft issues a corrected package.- If you can sign in normally: uninstall via Control Panel → Programs and Features → View installed updates, locate KB5077181 and choose Uninstall, then reboot. After verification, pause updates. This path has repeatedly restored normal boot and network services for many affected users.
- If you cannot sign in (desktop unreachable): boot to Windows Recovery Environment (WinRE) — either by interrupting the boot sequence three times or by using recovery media — then choose Troubleshoot → Advanced options → Uninstall Updates → Uninstall latest quality update. If that UI path is unavailable, open Command Prompt in WinRE and run:
wusa /uninstall /kb:5077181 /quiet /norestart
After command completion, restart. This WinRE command line path mirrors what Microsoft support staff have recommended in Q&A threads.
- After uninstalling, pause Windows Updates from Settings → Windows Update → Pause updates to avoid immediate re‑application of the package until Microsoft confirms a fix.
- If uninstall fails or the system is in a partially committed servicing state, a repair in‑place upgrade using matching or newer build media (a “repair install”) can rehydrate the component store and resolve hydration mismatches that prevent successful servicing. Community-tested in‑place upgrade sequences are described in recovery threads; they require careful prep (backups, BitLocker suspension) and adequate free disk space.
Step‑by‑step: Uninstall KB5077181 (desktop and recovery methods)
Below are the tested, field‑proven steps many technicians have used. Perform the simpler, desktop‑level steps first when possible.1) If you can sign in (desktop uninstall)
- Create a full backup or at minimum copy critical files to external media or cloud.
- Open Control Panel → Programs and Features → View installed updates.
- Look for an entry named KB5077181 (or build 26200.7840 / 26100.7840).
- Select the entry and click Uninstall; allow the system to remove the package.
- Reboot when prompted and confirm normal sign‑in.
- Immediately pause updates: Settings → Windows Update → Pause updates.
2) If you cannot sign in (WinRE method)
- Force WinRE:
- Force power off as Windows starts three times in a row, or boot from Windows recovery USB and choose Repair your computer.
- Choose Troubleshoot → Advanced options → Uninstall Updates → Uninstall latest quality update.
- If the UI option succeeds, reboot and verify.
- If Uninstall Updates is not available or fails, open Command Prompt in WinRE and run:
wusa /uninstall /kb:5077181 /quiet /norestart
- Reboot and verify sign‑in. Pause updates when the desktop is available.
3) If servicing/uninstall commands return errors
- Run component repair commands from an elevated prompt if you can access Safe Mode or the desktop:
DISM /Online /Cleanup-Image /RestoreHealthsfc /scannow
- If packages are pending, inspect with:
dism /online /get-packages | findstr 5077181
- When DISM/DISM‑Image operations or
remove-packagesequences are required, be careful with drive letters when operating from WinRE and collect logs (CBS, DISM) for escalation. Community examples show thatDISM /Image:C:\ /Cleanup-Image /RevertPendingActionscan be useful in some scenarios, but only when you confirm the correct system partition letter.
Networking recovery quick checks (if you regain desktop but internet remains broken)
If uninstalling restores boot but internet still fails:- Release and renew IP:
ipconfig /release && ipconfig /renew
- Reset TCP/IP stack:
netsh int ip reset
- Restart DHCP Client service:
- Open Services.msc → find DHCP Client → Restart (or
net stop dhcp && net start dhcp).
- Open Services.msc → find DHCP Client → Restart (or
- Roll back or reinstall NIC drivers from Device Manager if a driver update coincided with the failure.
- Ensure firewall/endpoint agents are not blocking traffic — temporarily disable them for troubleshooting (re-enable afterwards).
Why this kind of regression happens (technical analysis)
Modern cumulative packages increasingly combine multiple payloads: a Servicing Stack Update (SSU), the Latest Cumulative Update (LCU), and on‑device model or AI component binaries. That consolidation is operationally efficient but raises two risks:- SSUs are often sticky: they can persist on systems even if an LCU is rolled back, complicating clean rollback and leaving a system with mixed states. That stickiness increases reliance on WinRE or image restores when early‑boot systems are affected.
- Changes to the boot path or UEFI‑held certificates raise early‑boot fragility: small differences between firmware expectations and updated boot binaries (or updated Secure Boot certificate entries) can result in exported procedure mismatches at service initialization time — SENS failing to find expected routines is one such visible symptom. When that occurs, interactive sign‑in can fail despite intact disk and kernel subsystems.
- Third‑party drivers and endpoint agents (anti‑cheat, audio drivers, EDR/AV, fingerprint middleware) are frequent accelerants because they often export or rely on specific early‑load routines. When the servicing stack or early boot path changes their expected environment, those drivers can cause cascading failures.
- Component store mismatches during parallel servicing hydration are the canonical cause behind 0x800f0983 and 0x800f0991 errors. When the update process can’t find or hydrate components it expects, the final commit step may leave the image partially applied, producing the symptoms described above. DISM and SFC sometimes repair these mismatches, but not always — which is why uninstall or repair install becomes necessary.
Risks, trade‑offs and what to watch for
- Uninstalling a quality update removes the immediate operational regression but also temporarily rolls back the security fixes contained in that monthly rollup. For individual machines, that trade‑off is usually acceptable to regain functionality. For security‑sensitive assets, weigh compensating controls (network segmentation, host firewall hardening, virtual patching at perimeter devices) while delaying the package for production fleets.
- SSU persistence means a rollback won’t always leave a system in a perfectly pre‑update state. In complex cases, an in‑place repair (install‑over) or restoring a golden image may be the safest route. Always secure BitLocker recovery keys before performing offline changes.
- Automatic re‑installation: Windows Update may attempt to reinstall KB5077181 after rollback. Pause updates immediately after recovery and apply management controls (Windows Update for Business, WSUS, Intune/GPO) to block the offending KB for fleets.
Recommendations for individuals and IT teams
For home users and small offices
- If you are not experiencing problems: consider a short pause (7–30 days) before installing the cumulative. That gives Microsoft time to acknowledge and, if necessary, reissue a corrected package. Keep recent backups and ensure recovery media is available.
- If you are affected: follow the uninstall steps above, pause updates, and run
DISM /Online /Cleanup-Image /RestoreHealthandsfc /scannowafter recovery. If you rely on the device for critical remote work, consider using a secondary clean device while the primary is repaired.
For IT administrators and helpdesk
- Immediately move KB5077181 into a pilot/test ring only. Stop broad deployment until you validate that the package is stable on representative hardware.
- Prepare recovery runbooks and artifacts: validated WinRE images, bootable USB tools, golden system images, and accessible BitLocker recovery keys for all devices. Make sure helpdesk can uninstall from WinRE or perform in‑place repairs.
- Collect logs from any affected endpoints before reimaging: CBS, DISM, WindowsUpdate logs, and Event Viewer entries around the time of failure — these are essential for escalation to Microsoft and OEMs.
- If the update closes an unacceptable security gap and you must keep devices patched, deploy compensating controls (segmentation, micro‑segmentation, host firewall rules) and stage rollout with short pilot windows.
- Watch for Microsoft’s Known Issue Rollback (KIR) guidance and any out‑of‑band patches; KIR can sometimes mitigate without requiring endpoints to install a new package immediately.
What Microsoft has said (and what it hasn’t)
Microsoft’s official KB page for KB5077181 lists the package contents and warns about Secure Boot certificate expiry preparation, but at the time of writing Microsoft states it is not currently aware of any issues with the package. That statement sits in contrast with high‑volume community reporting and the Microsoft Learn Q&A thread in which support staff and community responders report reproducible SENS sign‑in failures that are mitigated by uninstalling KB5077181. Until Microsoft publishes an engineering acknowledgment or a corrected package, the community guidance to uninstall/pause updates remains the accepted risk‑mitigation posture.How to prepare if you’re still running KB5077181
- Backup: ensure a verified system image and file backups are available.
- BitLocker: escrow recovery keys to an accessible vault before attempting offline recovery.
- Recovery media: have a tested Windows recovery USB or ISO available.
- Documentation: prepare scripts/helpdesk steps for WinRE uninstall, DISM diagnostics, and driver rollbacks.
- Communication: inform end users and stakeholders that a rollback may be necessary and provide a support hotline or a simple step‑by‑step to pause updates and obtain recovery help.
Final assessment — what this episode means for Windows servicing
KB5077181 is a cautionary example of how modern monolithic cumulatives (LCU + SSU + other payloads) increase the potential blast radius for certain classes of regressions. Microsoft’s bundling of SSUs with LCUs is generally a good practice for long‑term reliability, but when those SSUs touch early‑boot pathways or certificate stores the operational risk is elevated — especially on devices with diverse OEM firmware, legacy drivers, or third‑party endpoint agents.The right operational response for organizations is unchanged: pilot widely, stage carefully, ensure recovery assets and BitLocker keys are available, and collect telemetry/logs when incidents occur so they can be escalated effectively. For individuals, the pragmatic route is to delay non‑critical updates briefly, keep backups current, and be ready to follow proven rollback steps if a machine becomes unusable.
Until Microsoft publishes a confirmed fix and an engineering post‑mortem, the community’s field‑tested mitigation — uninstall KB5077181 via Control Panel or WinRE, then pause updates — is the defensible approach to restore stability and protect productivity. Monitor Microsoft’s release channels and the Windows Release Health dashboard, but treat the package with caution until official remediation is available.
Conclusion
KB5077181 provides important security and feature updates for Windows 11 and prepares devices for upcoming Secure Boot certificate changes, but real‑world deployments have revealed early‑boot and networking regressions on a subset of devices. The current, widely verified operational fix is to uninstall the cumulative (from the desktop or within WinRE) and pause Windows Update until Microsoft confirms a safe reissue. Administrators should immediately shift the package into pilot rings, ensure recovery assets and BitLocker keys are available, and collect logs from affected machines for escalation. For home users, short‑term pause and readiness to rollback are prudent steps while Microsoft investigates and issues a corrected update.
Source: Tbreak Media Windows 11 KB5077181 boot loop fix: uninstall guide | tbreak

