Windows 11 on Arm: Microsoft Addresses Printer Connectivity Issues

  • Thread Author
Microsoft has made considerable strides in addressing a persistent headache for users of Windows 11 24H2 on Arm devices: the troublesome printer connectivity issues that have plagued users since the OS's launch. With a wave of complaints flooding in from frustrated users, the tech giant has finally stepped in with a fix that is sure to bring relief to many.

Background of the Problem​

From the moment Windows 11 24H2 rolled out, it became clear that printers connected to Arm-based devices, such as those from HP, Canon, and Brother, were proving to be more trouble than they were worth. Users reported being unable to install necessary printer drivers, which left them essentially high and dry — sitting next to functional machines that were as useful as a paperweight.
Users took to social media and forums, expressing their frustrations with the lack of compatibility, particularly for Arm-based systems, while also noting that some AMD64 (Intel and AMD) devices experienced similar hiccups, albeit less frequently.

The Microsoft Response​

In response to these widespread grievances, Microsoft has acknowledged the specific compatibility issues with printers on Arm PCs and outlined a workaround to help users navigate the problem. If you're one of the affected users, here's the official workaround that Microsoft recommends:
  1. Open Settings: Navigate to the Windows Settings app.
  2. Go to Bluetooth & Devices: Click on the section for Bluetooth & devices to access related settings.
  3. Select Printers & Scanners: Find the option for printers and scanners.
  4. Add Device: Click on the "Add device" option — this should allow you to manually add your printer.
Despite this being a basic step, it underscores how the roadblock stemmed from a glitch in the automated installation process, which many users had hoped would just work right out of the box.

Important Notes​

  • This issue currently seems confined to Arm devices. To confirm if you're using an ARM-based system, navigate to Settings > System > About and look at the “System type” entry. If it says “ARM-based processor,” you're among the affected users.
  • There have been reports of printer-related issues also afflicting AMD64 devices, though Microsoft has yet to officially address these concerns.

The Broader Implications​

This situation highlights a critical point regarding the transition to new architectures like Arm. Windows 11 marks a significant shift, especially for users who are accustomed to traditional Intel and AMD chips. As Microsoft continues to push its vision of a streamlined, Arm-optimized version of Windows, such hiccups remind us that the journey to compatibility is ongoing.
Moreover, the broader implications for printer manufacturers are also evident. As companies rush to ensure their products are compatible with the latest technologies, users need to remain vigilant about device compatibility as they explore new hardware and software.

Conclusion​

Though Microsoft has taken steps to address these printer issues, the frustrations of users who were affected by this problem illustrate the growing pains inherent in adopting new technology. As Windows users, we look forward to smoother updates in the future, easing the adoption of innovations without the hiccups that can derail productivity.
For users still wrestling with printer problems, your voice matters. Don’t hesitate to share your experiences, whether they’re positive or negative. Together, we can help cultivate a community supportive of better solutions and ultimately a more functional Windows experience.
Stay tuned as we monitor further developments in the ongoing compatibility saga affecting Windows 11 on Arm devices, and remember — whether you're a tech enthusiast or a casual user, your insights are invaluable!

Source: Windows Report Microsoft finally fixes the Printer issues on Windows 11 24H2 on Arm