Microsoft has quietly closed one of Windows’ most persistent little annoyances: the Start menu option labeled “Update and shut down” will now, in the scenarios Microsoft targeted, actually power the PC off instead of rebooting it — a fix that arrived first in Insider preview flights and was folded into the October 28, 2025 optional preview cumulative package (KB5067036).
For many users the Start menu’s Update and shut down command is a simple convenience: apply pending Windows updates while the system shuts down so the next boot is already patched. For several years a frustrating subset of machines broke that expectation. Systems would apply updates, perform offline servicing steps that required a reboot, then return to the lock screen or desktop instead of finishing with a cold power-off — effectively leaving the device powered on. The consequence was real: drained laptop batteries, failed maintenance windows and brittle automation for IT teams. Microsoft documented a servicing correction in Insider release notes and in the KB preview page for October 28, 2025 that explicitly states the remediation as: “Fixed an underlying issue which could lead ‘Update and shutdown’ to not actually shut down your PC after.” That terse line is the canonical description of the change and the shipping artifact most users will see referenced in Windows Update.
Source: digit.in Microsoft has fixed this decade-old error with Windows 11
Background
For many users the Start menu’s Update and shut down command is a simple convenience: apply pending Windows updates while the system shuts down so the next boot is already patched. For several years a frustrating subset of machines broke that expectation. Systems would apply updates, perform offline servicing steps that required a reboot, then return to the lock screen or desktop instead of finishing with a cold power-off — effectively leaving the device powered on. The consequence was real: drained laptop batteries, failed maintenance windows and brittle automation for IT teams. Microsoft documented a servicing correction in Insider release notes and in the KB preview page for October 28, 2025 that explicitly states the remediation as: “Fixed an underlying issue which could lead ‘Update and shutdown’ to not actually shut down your PC after.” That terse line is the canonical description of the change and the shipping artifact most users will see referenced in Windows Update. What was the error?
The symptom in everyday language
The visible symptom was simple: you picked Update and shut down before leaving, but you returned later to a glowing login screen instead of a powered-off machine. The behavior was intermittent — not every PC was affected — and depended on a combination of update payload, device firmware/drivers, and power-management settings such as Fast Startup. That made the bug confusing for end users and time-consuming for support teams to diagnose.Why it mattered
- Laptops left “off” were left running, wasting battery.
- Scheduled maintenance or imaging processes that depend on deterministic shutdowns failed unpredictably.
- Users lost trust in a basic UI promise, spawning workarounds such as choosing Update and restart then manually powering down after the restart.
The technical anatomy — why a two‑word command can fail
At surface level, “Update and shut down” looks atomic: install updates, then power off. Under the hood, modern Windows servicing is a multi‑stage orchestration that can include:- Staging files while the OS is running,
- Performing offline commits during reboot/shutdown,
- Running one or more intermediate reboots for some packages,
- Interacting with Fast Startup (hybrid shutdown) which preserves kernel session state,
- Running post‑boot configuration flows like “use my sign‑in info to finish setting up my device,”
- Negotiating driver and firmware handoffs where in‑memory components must be swapped during a reboot.
Timeline: how the fix reached users
- September 29, 2025 — Microsoft posted Windows Insider preview release notes (Dev and Beta channels) that included the line: “Fixed an underlying issue which could lead ‘Update and shutdown’ to not actually shut down your PC after.” That was the first public admission the behavior was addressed in preview flights.
- October 28, 2025 — Microsoft published the optional, non‑security preview cumulative update KB5067036 (OS builds 26200.7019 for 25H2 and 26100.7019 for 24H2). The KB’s changelog lists the same servicing improvement and brings the fix to a broader Release Preview / optional audience.
- Mid / Late November 2025 (staged) — Microsoft staged the fix for inclusion in the regular monthly cumulative updates (Patch Tuesday), following the usual Insider → optional preview → mainstream progression so telemetry and compatibility data can validate the change across diverse hardware. Administrators and cautious users should expect the general rollout in the November Patch Tuesday window.
What Microsoft shipped in KB5067036
KB5067036 is an optional, non‑security preview cumulative update released October 28, 2025 for Windows 11 versions 24H2 and 25H2. The package is larger than a single fix: it bundles user-facing feature flights (Start menu and UI tweaks, taskbar and File Explorer recommendations, Copilot+ enhancements) along with servicing fixes and an associated Servicing Stack Update (SSU). The explicit servicing note referencing Update and shutdown appeared in the KB changelog and the supporting Insider notes. Key delivery points to remember:- The update is optional (preview). It is presented in Windows Update’s preview/optional area and will not automatically install for most users unless they opt in or have the “get latest updates as soon as available” toggle enabled.
- Microsoft’s staged rollout means not every device will receive every feature or fix simultaneously; server‑side gating and telemetry determine when the change becomes generally available.
- The KB includes a Servicing Stack Update that accompanies the LCU files; both pieces are part of the combined preview artifact.
Independent confirmation and reporting
Multiple independent outlets and community trackers corroborated Microsoft’s advisory and the KB packaging. Outlets documented both the fix and the KB’s build numbers, and they emphasized the staged nature of the rollout and the advice to pilot preview updates on non‑critical devices. Reporters also picked up early community telemetry showing the fix behaving as expected for many testers who installed the preview. Local community threads and aggregated reporting concluded the same practical advice: if you want the fix immediately, install the preview on a spare device; if you prefer safety, wait for the mainstream Patch Tuesday distribution.New risk vector: collateral regressions in the October preview
A critical caution: preview packages bundle both fixes and feature flights, which increases the chance that an unrelated change may regress. Almost immediately after KB5067036 began to roll out, testers and tech outlets reported a reproducible Task Manager regression: using the “X” close button could leave a hidden taskmgr.exe instance running while a newly opened Task Manager created another visible window — effectively duplicating instances and leaving zombie background processes that consume memory and possibly CPU. The issue was observed in a non‑trivial portion of test VMs and was reported by Tom’s Guide, The Verge, PC Gamer and others. Microsoft acknowledged the symptom and began working on a correction. Other recent preview regressions (e.g., a prior October security update that caused USB device failures in WinRE) underline the practical risk of applying optional packages broadly without testing. Preview packages are valuable for early access to fixes but carry an inherent trade-off between timeliness and risk.Practical guidance — what users and admins should do now
For home users
- If your machine is non‑critical and you want the fix immediately, install the optional preview KB5067036 but do so on a spare device or after creating a recovery point and a full backup. Test the Update and shut down flow to ensure it behaves as expected for your configuration.
- If you prefer a conservative approach, wait for the mainstream monthly cumulative update (Patch Tuesday) when Microsoft will roll the fix to general rings after more telemetry validation. Patch Tuesday releases follow Microsoft’s monthly cadence and are typically published on the second Tuesday of the month.
For IT administrators and power users
- Pilot the preview on representative hardware in a lab or pre‑production pool.
- Validate shutdown semantics across the mix of BIOS/UEFI firmware, third‑party drivers, virtualization or management agents, and power settings (notably Fast Startup).
- Monitor for collateral regressions: watch for Task Manager duplication reports, WinRE or driver-related issues, and any other anomalies introduced by preview packages.
- If you need deterministic shutdown semantics immediately across a fleet, evaluate disabling Fast Startup as a temporary mitigation and use scripted workflows that incorporate a final verification step before leaving devices unattended.
Quick operational steps to test on a device
- Install KB5067036 (optional preview) on a non‑critical test machine.
- Reboot and confirm the OS build matches the KB’s expected build (OS build 26200.7019 or 26100.7019).
- Place a small, staged LCU that requires offline servicing in pending updates.
- Choose Update and shut down and allow the sequence to complete unattended.
- Confirm the machine is powered off when you return. If it reboots or returns to the lock screen, collect diagnostics (Event Viewer, WindowsUpdate logs, and Feedback Hub items) for vendor triage.
How to verify whether your device has the fix
- Check Windows Update > Optional updates or the Release Preview catalog for KB5067036.
- Use DISM or the Settings > About > OS build to confirm the post‑install OS build number: 26200.7019 (25H2 target) or 26100.7019 (24H2 target) as produced by the October preview.
- Monitor Microsoft’s Windows release health dashboard and the KB support page for updated notes and correction entries. These artifacts are the canonical place Microsoft records changes and known issues.
Why the fix matters beyond convenience
Restoring deterministic behavior to Update and shut down is more than a UI nitpick. It restores predictable semantics across daily workflows and automation:- Reduces helpdesk churn from users reporting “my laptop was still on.”
- Preserves battery life in portable devices.
- Enables scripted maintenance and imaging tasks to run without ad-hoc manual verification.
- Reinforces user trust in update UX, which can improve update compliance.
Critical appraisal: strengths and remaining risks
Strengths
- Microsoft addressed the issue at the servicing/orchestration level rather than a superficial relabeling, which suggests a substantive engineering correction rather than a cosmetic workaround. The change was first validated in Insider flights and then packaged into an optional preview KB, reflecting a standard, safety‑oriented rollout.
- The fix targets real user pain: deterministic shutdown semantics are straightforward but impactful when they fail.
Risks and caveats
- Preview bundles can and did introduce collateral regressions (Task Manager duplication being the most visible example reported immediately after KB5067036’s release). That means early adopters may trade one annoyance for another unless they pilot updates properly.
- Microsoft’s public changelogs do not provide a detailed engineering postmortem explaining the exact race condition or code path fixed; therefore, specific root‑cause assertions beyond Microsoft’s published text remain inferred. Treat precise cause‑of‑the‑defect statements as engineering hypothesis unless Microsoft publishes more detailed diagnostics.
- Staggered feature flights and server-side gating mean not every install of KB5067036 will surface the same set of visible changes; telemetry will determine the broader rollout timing. Administrators should not assume immediate parity across large fleets.
Bottom line and operational takeaway
Microsoft’s servicing correction finally aligns the label and behavior for Update and shut down in the scenarios targeted by the October 28, 2025 preview (KB5067036). For individuals and small-scale users, the practical improvement is straightforward: the option should now do what it promises in the tested configurations. For enterprises and administrators, the sensible posture remains unchanged: pilot, validate, and stage the deployment. Preview packages offer immediate relief but can introduce unrelated regressions; mainstream Patch Tuesday releases will provide a lower-risk path once telemetry confirms stability. This repair is important because it restores an everyday promise of the OS — when Windows says “Update and shut down,” users can again expect a powered‑off machine instead of an unexpected restart. That predictability matters, and the staged delivery demonstrates Microsoft’s standard trade-off between rapid remediation and careful validation across the enormous diversity of Windows hardware and software environments.Conclusion
The long‑running mismatch between the Update and shut down label and the OS behavior has finally been addressed in Insider builds and the October 28, 2025 optional preview (KB5067036). The fix modifies servicing orchestration to better preserve the user’s shutdown intent after offline servicing completes. Early adopters can install the preview to get the correction immediately, but they should do so only on non‑critical hardware and be prepared to roll back if they encounter preview‑level regressions such as the Task Manager duplication bug that was reported after the package’s release. Most users and administrators will prefer to wait for the mainstream Patch Tuesday distribution once telemetry validation is complete. In short: a decade‑long annoyance has been addressed in code rather than copy. The change restores a basic expectation, but the usual caution applies — validate, test, and stage before broad deployment.Source: digit.in Microsoft has fixed this decade-old error with Windows 11