Windows 7 BSOD error code 116

#1
Hi there, past two days I've had my computer blue screen while playing Counter Strike Global Offensive with windows providing the error code as 116.

If there's any more information I can provide to fix this, I'll be happy to provide that.

I've attached a download link to the latest dump file windows created after the blue screen.

http://www.mediafire.com/download/ticqf6niq9pfb3c/041514-7316-01.dmp
 


Last edited:

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800766a010, fffff8800fe036f4, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9cc6f4 )

Followup: MachineOwner
Hi,
looks like your GPU driver may be the culprit although something stopped the driver from resetting which could be another driver or corruption.

BiosVersion = P1.80
BiosReleaseDate = 06/15/2012
There have been many updates since the above version was released and you might be missing out on functionality:
http://www.asrock.com/mb/Intel/Z77 Extreme4/?cat=Download&os=BIOS
It is extremely important you follow the instructions and ensure you have the correct download for your board.

asmthub3.sys Fri Mar 04 07:55:10 2011: Asmedia 1042 USB3 driver please update:
http://www.station-drivers.com/inde...edia-ASM-104x-107x-Drivers-Version-1.16.16.0/

AsrAppCharger.sys Tue May 10 09:28:46 2011: ASRock App Charger Likely BSOD cause if bsod continues after changing gpu driver try removing this.

FNETURPX.SYS Sat Oct 04 03:27:02 2008: AsRock XFastUSB package later version on website:
http://www.asrock.com/mb/Intel/Z77 Extreme4/?cat=Download&os=Win764

igdkmd64.sys Mon Mar 19 23:31:54 2012: Intel Graphics driver please run update utility for all Intel drivers:
http://downloadcenter.intel.com/Default.aspx

k57nd60a.sys Tue May 10 05:42:30 2011: Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver please update:
http://www.broadcom.com/support/ethernet_nic/netlink_k57.php

nvlddmkm.sys Wed Mar 26 21:42:33 2014: Although this version looks up to date try this, uninstall using this application:
http://www.wagnardmobile.com/DDU/
This will remove any old bits of driver left behind by previous installs. Re-install latest driver version:
http://www.nvidia.com/Download/index.aspx?lang=en-us

RTKVHD64.sys Tue Jan 31 10:55:06 2012: Realtek High Definition Audio Function Driver please update:
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2

WPRO_41_2001.sys Mon Nov 07 21:04:48 2011: CACE Technologies WinPcap Packet Driver update if possible:
http://www.winpcap.org/install/default.htm

Post any new dump files.
 


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