Windows 8 Windows 8.1 BSOD driver IRQL while playing games

kemical

Essential Member

Joined

Aug 28, 2007

Messages

36,176

• Jul 17, 2015

• #2

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 8, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+105e40 )

Followup: MachineOwner

Hi,
all your dump files were of the same Bugcheck D1 which is usually a driver related issue.
The dump files basically fall into two groups, two thirds were like the above and blamed the GPU driver whilst the remaining third blamed an Anti Virus application amoncdw8.sys which is made by a company called AhnLab Network Products. It's possibly called V3 or Secureguard? In any case please remove and use the onboard Windows Defender as this is extremely stable. Many of us here also use Malwarebytes alongside as they both work very well together:
https://www.malwarebytes.org/

nvlddmkm.sys Wed Jun 17 06:36:26 2015: Nvidia gpu driver. Although this is the latest driver it can depend at times where you got it from. If you installed this driver straight from Nvidia then please uninstall and try the download from the machines support page.
http://www.msi.com/support/nb/GE62-2QF-Apache-Pro-4.html#down-driver&Win8.1 64

To uninstall the gpu driver please use this application as it will ensure no loose bits are left:
Display driver uninstaller
http://www.wagnardmobile.com/forums/viewtopic.php?f=5&t=30

Similarly if you originally got the gpu driver from the support site then again uninstall it and then try the driver straight from Nvidia:
http://www.nvidia.com/Download/index.aspx?lang=en-us

Please post any new dump files.

 

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Solution

J

jisang shin

New Member

Joined

Jul 17, 2015

Messages

3

• Jul 19, 2015

• Thread Author
• #3

Thank you very much!

I shall comment on how it goes once I try it out.

 

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kemical

Essential Member

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Aug 28, 2007

Messages

36,176

• Jul 19, 2015

• #4

Post any new dump files.

 

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J

jisang shin

New Member

Joined

Jul 17, 2015

Messages

3

• Jul 23, 2015

• Thread Author
• #5

Problem solved! Thank you!

 

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kemical

Essential Member

Joined

Aug 28, 2007

Messages

36,176

• Jul 23, 2015

• #6

Excellent news thank you. We never close threads so if an issue should pop up again simply post back.. Good luck!

 

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