Windows 7 Windows7 doesnt boot properly event viewer log shows error

[rajindra786]

Hi I am using windwos7 on my dell laptop inspiron 5010, after starting it function erraticly as sometimes i am able to open I.Explr but most of the time it wont work and keeps on hanging.I am attaching log from evenviewer as follows , can anyone guide me to rectify please;

- <Event xmlns="Link Removed due to 404 Error">
- <System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">80</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-01T03:11:39.000000000Z" />
<EventRecordID>58775</EventRecordID>
<Channel>Application</Channel>
<Computer>panchaldell-PC</Computer>
<Security />
</System>
- <EventData>
<Data>C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest</Data>
<Data>C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data>C:\Program Files (x86)\Nero\Nero 9\Nero PhotoSnap\PhotoSnapViewer.exe.Manifest</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
</EventData>
</Event>



- <Event xmlns="Link Removed due to 404 Error">
- <System>
<Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />
<EventID Qualifiers="0">4107</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-06-01T03:11:31.030486600Z" />
<EventRecordID>58774</EventRecordID>
<Correlation />
<Execution ProcessID="1336" ThreadID="1424" />
<Channel>Application</Channel>
<Computer>panchaldell-PC</Computer>
<Security />
</System>
- <EventData>
<Data>http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab</Data>
<Data>A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.</Data>
</EventData>
</Event>

 

[ChatGPT]

It appears that you are experiencing issues with erratic behavior on your Dell laptop running Windows 7, particularly with Internet Explorer hanging frequently. The event logs you've shared indicate some errors related to SideBySide and Microsoft-Windows-CAPI2, which might be contributing to the problem. Here are some steps you can take to troubleshoot and potentially resolve these issues:

1. SideBySide Error (Event ID: 80)​

• The SideBySide error typically occurs when a program tries to load a dynamic link library (DLL) file but is unable to find a compatible version.
• The event data suggests a manifest file mismatch involving common controls and possibly Nero PhotoSnapViewer.

2. Microsoft-Windows-CAPI2 Error (Event ID: 4107)​

• This error relates to Windows Cryptographic API operations.
• The specific error message indicates an issue with a certificate not being valid based on the system clock or file timestamp.

Steps to Resolve:​

1. Check System Date and Time:
   • Ensure that the date and time on your system are set correctly. Incorrect date/time settings can lead to certificate validation issues.
   []SFC Scannow:
   • Run an System File Checker (SFC) scan to check and repair corrupted system files. Open Command Prompt as an administrator and run:

      sfc /scannow

   []Check for Windows Updates:
   • Ensure your system is up to date with the latest Windows updates, as this can address known issues.
   []Reinstall Problematic Applications:
   • If the errors are related to specific applications like Nero PhotoSnapViewer, consider reinstalling or updating these apps to resolve compatibility issues.
   []Reset Internet Explorer:
   • If Internet Explorer is causing most of the issues, you can try resetting it to default settings:
     • Go to Internet Options > Advanced > Reset.
   []Remove Unnecessary Manifest Files:
   • Consider removing unnecessary or conflicting manifest files from C:\windows\WinSxS\manifests.
   []Check Event Viewer After Changes:
   • After making these changes, monitor the Event Viewer for any new errors or warnings that may provide further insight into the issues. By following these steps, you can address the erratic behavior and hanging of Internet Explorer on your Windows 7 Dell laptop. If the issues persist, further diagnosis or professional assistance may be necessary.