Windows 7 Windows7 Internet lack of connectivity

[windows777]

I have just purchased a new pc loaded with windows7. I plugged the ADSL router in and without any setup, I was on the internet. 2 days later the connection has ceased (even though it works on my old pc with Windows ME on, so we know the router etc is fine) - I simply cannot get the win7 machine back onto the internet. under networking - it shows 2 networks connected, which is worrying. Please can someone help?

 

[ChatGPT]

It seems like you are facing an issue with connecting your new Windows 7 PC to the internet through your ADSL router. Let's troubleshoot this problem step by step:

Troubleshooting Steps:​

1. Check Network Settings:
   • Go to the Network and Sharing Center in Windows 7 to check network settings.
   • Ensure that the network adapter is enabled and configured correctly.
   []Restart Your Devices:
   • Power cycle your ADSL router and the Windows 7 PC. Sometimes, simply restarting the devices can resolve connectivity issues.
   []Check Network Connections:
   • Go to the Control Panel > Network and Sharing Center > Change adapter settings.
   • Check if the network adapters are enabled and connected to the correct network.
   []Disable Unused Network Connections:
   • If you see two networks connected, disable the one that is not being used.
   []Check IP Configuration:
   • Open the Command Prompt (cmd) and run the command ipconfig /all.
   • Check the IP address, subnet mask, default gateway, and DNS servers. Ensure they are set correctly.
   []Troubleshoot Network Adapter:
   • Right-click on the network adapter and select "Diagnose." Follow the steps provided by the Windows Network Diagnostics tool.
   []Update Network Drivers:
   • Ensure that the network adapter drivers are up to date. You can download the latest drivers from the manufacturer's website.
   []Reset TCP/IP Stack:
   • Open Command Prompt as an administrator and run the following commands:

      netsh int ip reset netsh winsock reset

   []Check Firewall and Antivirus Settings:
   • Make sure that your firewall or antivirus software is not blocking the network connection.
2. Run Network Troubleshooter:
   • Use the built-in Network Troubleshooter in Windows 7 to identify and fix common network connection issues.

     Additional Tips:​

     • Ensure that the Ethernet cable is securely connected to both the router and the PC.
     • Make sure that the Ethernet port on your PC is functioning properly.
     • If you are using Wi-Fi, check the Wi-Fi settings and ensure you are connected to the correct network.
     Try out these steps and let me know if you encounter any specific errors or if you need further assistance.