📎 AI Summary:
The thread discusses a printing issue where users experience a "com surrogate has stopped working" error when attempting to print in Windows. The original poster has trouble printing despite being able to scan, and others with similar problems have tried various troubleshooting steps. Solutions suggested include disabling certain software like Nero or iTunes, which may interfere with Windows printing functions, but no definitive fix is provided in the thread. Overall, the sentiment indicates that the problem is common and tricky to resolve without specific troubleshooting.
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K9mom_of_3

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Jun 6, 2009
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Thread Author #1
Finally got around to installing my printer today. No hiccups on installation. I can scan pictures from the included software and do other things. I CANNOT print. Even without using the printer software, and just, let's say, right clicking on a document and clicking on print, same problem. Windows gets "opaque" and and error pops up: com surrogate has stopped working
I have disabled dep and rebooted, but still same prob. Any thoughts? If this is a repeat question, I apologize in advance. I did a search and didn't see anything on this problem.
All suggestions and thoughts appreciated!
 

Solution
R
There are a few reasons for getting such a message. But begiining with the simplest - If you are using Nero (one which is notorious for this fault!) or any online music (Itunes etc..) disable them, for the experiment, restart and try and print again.
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bluesuiter89

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May 22, 2010
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#2
COM Surrogate Stopped working

I have the same exact problem, same systems. I have tried everything also, no luck. Hope someone has a solution........................
 

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RAK

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#3
There are a few reasons for getting such a message. But begiining with the simplest - If you are using Nero (one which is notorious for this fault!) or any online music (Itunes etc..) disable them, for the experiment, restart and try and print again.
 

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