📎 AI Summary:
The user "heicron" describes issues with their Microsoft Wireless Laser Keyboard 6000 V2 and Laser 6000 mouse after upgrading to Windows 8 Pro, noting that the mouse configuration options are missing in the software. They mention that the driver available for Windows 7 does not install on Windows 8, but using Windows 7 compatibility mode allowed their mouse driver to function correctly. Other contributors suggest working with compatibility settings, which "heicron" confirms resolved the issue, implying a possible bug in the current software version. The overall tone indicates a troubleshooting process leading to a successful workaround.

heicron

Senior Member
Joined
Jun 25, 2012
Messages
7
Thread Author #1
Greetings,

I have a Microsoft Wireless Laser Keyboard 6000 V2 which includes the Laser 6000 mouse. After installing Windows 8 Pro the mouse and keyboard center software that was installed does not show a configuration module for the mouse.
I only have the standard mouse settings available through the mouse tab in control panel.
When I open the printers and devices tab in control panel the mouse and keyboard icons appear for each respective device. When I right click on the mouse icon to change settings there appears a mouse and keyboard tab that says: "click here to change mouse settings". When I do, it opens the mouse and keyboard center but there is only a keyboard configuration, nothing for the mouse.
I deleted the software for the keyboard center and reinstalled but no change. The mouse support site has a Windows 7 driver but Windows 8 will not install that driver.
This mouse and keyboard works fine on the Win-7 system and worked fine on the Win-8 PR.
Is there a solution for this issue?

Thanks,

Heicron
 

Solution
Thanks Kemical,

I had to uninstall the current version of mouse and keyboard center. After that the mouse driver in Win 7 compatibility mode installed and functional as it should be.
A bug in the current version maybe???

Thank you,

Heicron

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
Hi Heicron,

have you tried right clicking the win 7 driver and changing the compatibility to windows 7? I have to do this for a printer driver otherwise I lose some functionality.
 

heicron

Senior Member
Joined
Jun 25, 2012
Messages
7
Thread Author #3
Thanks Kemical,

I had to uninstall the current version of mouse and keyboard center. After that the mouse driver in Win 7 compatibility mode installed and functional as it should be.
A bug in the current version maybe???

Thank you,

Heicron
 

Solution