📎 AI Summary:
The original poster reports a bug where their friend's Windows PC is stuck looping at the login screen after an update, preventing access despite correct passwords. Another user suggests troubleshooting steps, including booting into safe mode or recovery to uninstall recent updates or perform a rollback. The overall tone is seeking help for a frustrating login issue caused possibly by a recent update.
Wite

Wite

New Member
Joined
May 20, 2018
Messages
1
Thread Author #1
So,a bizzare bug happened a bit ago,still having trouble fixing it.
My friend can't log into her pc.
It accepts the password,it goes to black screen for a bit,then boots her back to the login screen again.
Restarting doesn't work.
Can someone please help,im not really sure why is it happening.
(Happened after the newest update)
 

Solution
Neemobeer
You can try booting into safe mode or the recovery console and try uninstalling the last update installed. If this was an upgrade and not an update. Boot to the advanced start up menu (press F8 repeatly during boot) and select Advanced > Recovery > Rollback
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Neemobeer

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
#2
You can try booting into safe mode or the recovery console and try uninstalling the last update installed. If this was an upgrade and not an update. Boot to the advanced start up menu (press F8 repeatly during boot) and select Advanced > Recovery > Rollback
 

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