📎 AI Summary:
This forum thread discusses high CPU usage caused by the lsass.exe process when opening Google Chrome on an older MSI X340 laptop running Windows Vista. Several users share potential solutions, including clearing browsing history, deleting specific GUID folders in the user profile, and noting that the fix may temporarily cause loss of stored passwords in Chrome. Overall, the conversation highlights troubleshooting steps and caution regarding data loss when attempting to resolve the issue.
T

technicbuff

Well-Known Member
Joined
Jul 5, 2012
Messages
4
Thread Author #1
I have in my possession a 2009 13" MSI X340 laptop with the following specifications:

Windows Vista Service Pack 2 (build 6002)
a 1.4 GHz Intel Core 2 Solo CPU
2 GB RAM
Fujitsu MJA2320BH 320 GB Hard Drive
Micro-Star International MS-1352 Ver 1.0 Motherboard

This computer's CPU gets overloaded with about 90% usage in the lsass.exe process, once Google chrome is opened on any user account. I tried re-installing Google Chrome (a possible solution I found on other forum posts in the internet) but it did not help.

Let me know if there is any other information you guys need to help; I haven't posted in these forums in a while and I apologize if the format of this post doesn't follow any of the guidelines here.
 

Solution
toyman
someone has found the solution to this one...
website is
bugs.chromium*org/p/chromium/issues/detail?id=374624

replace the '*' with '.' since site will not let me post links

solution is to delete a guid folder in the user subfolders...specifically:
C:\Users\<username>\appdata\roaming\microsoft\protect\<guid>

process may hang or immediately return, so test chrome again and if it takes less more than about 5 sec to start up then delete the folder again until it stops returning (usually may only come back once..although it did not return when I finally fixed this myself)
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Rapontic

Rapontic

New Member
Joined
Sep 10, 2015
Messages
1
#2
perhaps too late
i cleared the visits history (very big was) and don't see lsass in the processes now
 

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toyman

toyman

New Member
Joined
Dec 29, 2016
Messages
1
#3
someone has found the solution to this one...
website is
bugs.chromium*org/p/chromium/issues/detail?id=374624

replace the '*' with '.' since site will not let me post links

solution is to delete a guid folder in the user subfolders...specifically:
C:\Users\<username>\appdata\roaming\microsoft\protect\<guid>

process may hang or immediately return, so test chrome again and if it takes less more than about 5 sec to start up then delete the folder again until it stops returning (usually may only come back once..although it did not return when I finally fixed this myself)
 

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Solution
F

fidodido48

New Member
Joined
Feb 16, 2018
Messages
1
#5
keep in mind you gonna lose passwords stored locally in chrome and may be unable to save new ones as well...
 

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