📎 AI Summary:
The original poster, AmandaC1979, reported that a Windows update caused her laptop to be unable to type letters, preventing her from signing in. She couldn't use the on-screen keyboard initially and sought help. She later discovered that switching the sign-in option from "PIN" back to "Microsoft Sign-in" resolved the issue, and she confirmed everything was now working fine.
AmandaC1979

AmandaC1979

New Member
Member details
Joined
Jun 21, 2018
Messages
2
Thread Author #1
My Laptop updated windows last night and since then, I cannot type any letters. Numbers and everything else work fine. Since the on-screen keyboard won’t even work I can’t sign in to windows to try and see what the issue is. Anyone else having this problem? Can someone smarter than I am help me figure out how to get into the system and check to see if there’s a fix for this?
 

Solution
AmandaC1979
Well, I hit the “sign in options” button and sure enough, somehow after the update my option had changed to “pin” instead of the “microsoft Sign in” option that I had always used. All good now!
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AmandaC1979

AmandaC1979

New Member
Member details
Joined
Jun 21, 2018
Messages
2
Thread Author #2
Well, I hit the “sign in options” button and sure enough, somehow after the update my option had changed to “pin” instead of the “microsoft Sign in” option that I had always used. All good now!
 

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