📎 AI Summary:
The thread discusses issues with Windows updates and Microsoft website access on a Dell laptop, with the original poster experiencing error codes and being unable to update or access Microsoft sites despite normal internet connectivity. Another user reports similar problems with updates not downloading and attempts to fix them using tools like MS Fixit and the GWX app, which manages Windows 10 upgrades. The overall sentiment indicates ongoing update and connectivity problems around late 2015, with troubleshooting efforts being hindered by cryptographic service issues.

rondmcd

New Member
Joined
Dec 2, 2015
Messages
2
Thread Author #1
I have been having problems with my dell laptop the past few days. I downloaded some windows updates recently but the last five wouldn't update and I got the error code above. My laptop functions normally and I can surf the web for most sites but I can't access any Microsoft sites, Windows update troubleshooter or any computer/malware sites. I have downloaded various extra malware software elsewhere, installed them and ran numerous scans with avg, kaprobsky, Windows spyware definitions, spybot and found nothing to date. My internet connection is fine-and I'm able to ping websites and ip addresses. It's connecting to the Microsoft sites that are causing the problems. I did a soft/minimal boot and still wasn't able to download the updates.

Is anyone else in the same boat?
 

talos72

Member
Joined
Dec 3, 2015
Messages
1
I have had issues with latest updates not downloading. Used MS fixit. Still have cumulative IE security update and another one not download. I used GWX app to get rid of Windows 10 force download stuff so I am not sure what is going on.
 

rondmcd

New Member
Joined
Dec 2, 2015
Messages
2
Thread Author #3
It's something similar here. I'm now getting error 80080005. When I click on the icon to install Windows 10 it freezes and I get an error GWXUX is not responding. I am unable to log into any Microsoft websites. I downloaded elsewhere and tried running Microsoft fixit, however it is unable to install as cryptographic services will not allow itself to be disabled even though I am logged in as an administrator