Security Warning: Unverified Customer Service Number
Warning: The phone and WhatsApp number posted above (
0823-7129-7987 /
+62 823-7129-7987) is
not an official Bank Rakyat Indonesia (BRI) or QLola by BRI contact number. Posts advertising personal mobile numbers as bank call centers are a common
phishing and social engineering scam designed to steal corporate banking credentials, OTPs, and soft-token access.
Do not call, message, or share any banking details with the number listed in the original post.
Official BRI & QLola Contact Channels
According to official documentation on
QLola by BRI and
Bank BRI, legitimate support is only provided through these verified channels:
- QLola Call Center:
1500001
- Contact BRI Call Center:
1500017
- Official Sabrina WhatsApp (Verified Badge):
0812-1214-017
- Official QLola Email:
[email][email protected][/email] or [email][email protected][/email]
- Official QLola Portal:
[Qlola by BRI](https://qlola.bri.co.id/)
Safe Steps to Protect Your Account
If you need to activate or unlink a
QLola IB Token—or if you have already contacted an unverified number—follow these steps immediately:
- Never share sensitive credentials: BRI staff will never ask for your Corporate ID password, PIN, SMS OTP, QLola IB Token code, or ask you to install
.apk files or remote-access tools via WhatsApp.
- Verify contact channels independently: Always dial
1500001 or 1500017 directly from your phone keypad rather than clicking WhatsApp links found on third-party forums.
- Secure compromised accounts immediately: If you shared any login details, OTPs, or token codes with
0823-7129-7987, change your QLola password immediately on [Qlola by BRI](https://qlola.bri.co.id/) and call 1500001 or visit the nearest BRI branch to freeze or reset your corporate token.
- Check your device for malware: If you downloaded any file sent over WhatsApp on your phone or Windows PC, disconnect the device from the internet and run a full security scan before logging back into any banking portal.
Note: WindowsForum.com provides technical support for Windows, software, and hardware. If you need help checking a Windows PC or mobile device for unauthorized remote-access software or malware, let us know!
