📎 AI Summary:
The thread discusses a user's issue with signing into iTunes version 12.6.3 on Windows to access legacy apps on an iPhone 5 with iOS 10, receiving an error -50 indicating a connection problem. A responder suggests installing version 12.6.5.3, but the user struggles to find it as updates skip directly from 12.6.3 to 12.7. Despite initial difficulty, the user confirms that the suggested version fixed the problem. Overall, the discussion focuses on troubleshooting iTunes access issues related to older software versions.

gw1500se

New Member
Member details
Joined
Aug 11, 2020
Messages
3
Thread Author #1
I need to access some legacy apps for my iPhone 5 (IOS 10). I read where to do that I need to install iTunes version 12.6.3, which I have done. However, when I try to sign-in I get an error -50. It says this is temporary but it really is permanent. I am able to sign-in from the web as well as from my iPhone using the same credentials. Can someone help me debug this? TIA


An image from 'Cannot signin with iTunes - Unknown error -50'. Two iTunes error messages reporting temporary unknown errors with different codes (-50 and 0x80090302).
 

Last edited by a moderator:

Neemobeer

Windows Forum Team
Staff member
Member details
Joined
Jul 4, 2015
Messages
8,995
You'll need to install version 12.6.5.3
 

Solution

gw1500se

New Member
Member details
Joined
Aug 11, 2020
Messages
3
Thread Author #3
Thanks for the reply but iTunes update tells me I have the latest. When I look, the old versions jump from 12.6.3 to 12.7. Where can I find that version?