📎 AI Summary:
The thread discusses an issue where MS Excel repeatedly shows a "Not Responding" error when opening files. The original poster queries the cause, and a later contributor suggests that incompatible COM add-ins may be the culprit, advising to disable them in Safe Mode as a troubleshooting step. The overall sentiment is helpful, providing potential solutions and directing users to further resources for resolving Excel crash and freeze issues.
The thread discusses an issue where MS Excel repeatedly shows a "Not Responding" error when opening files. The original poster queries the cause, and a later contributor suggests that incompatible COM add-ins may be the culprit, advising to disable them in Safe Mode as a troubleshooting step. The overall sentiment is helpful, providing potential solutions and directing users to further resources for resolving Excel crash and freeze issues.
Solution
Well, in many cases users start facing Not Responding error in Excel due to COM add-ins. When the add-ins in Excel is not compatible with the newer version then this might result in Excel crashing. So, disable the COM add-ins in Safe Mode. Try to open the excel file in safe mode and then disable this add-in. follow the ways to do so:
Follow the ways to do so:
Follow the ways to do so:
- Select File > Options > Add-ins.
- Change the Manage drop-down to COM add-ins at the bottom of the dialog box, and then choose Go.
- Unmark the checkbox for any enabled COM add-ins. And then select OK.
SeanSmith
Well-Known Member
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- Sep 28, 2016
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Here is the amazing article on this issue: How to Resolve Microsoft Excel is Not Responding Error
taylor8806
New Member
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- Dec 16, 2017
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Well, in many cases users start facing Not Responding error in Excel due to COM add-ins. When the add-ins in Excel is not compatible with the newer version then this might result in Excel crashing. So, disable the COM add-ins in Safe Mode. Try to open the excel file in safe mode and then disable this add-in. follow the ways to do so:
Follow the ways to do so:
Source: FIX: Crashing, Freezing, Not Responding or Stop Working Issues in MS Excel 2013 and 2016
Follow the ways to do so:
- Select File > Options > Add-ins.
- Change the Manage drop-down to COM add-ins at the bottom of the dialog box, and then choose Go.
- Unmark the checkbox for any enabled COM add-ins. And then select OK.
Source: FIX: Crashing, Freezing, Not Responding or Stop Working Issues in MS Excel 2013 and 2016