📎 AI Summary:
The forum thread discusses issues with Windows System Restore failing to work, specifically encountering error 0x80070005. The original poster, nehoma, suspects antivirus software like Norton 365 might be causing the problem and attempts troubleshooting with some advice from others. The overall sentiment suggests that uninstalling problematic antivirus programs, such as Norton, could resolve the restore issues, and an alternative backup tool is also recommended as a potential solution.

nehoma

Honorable Member
Joined
May 8, 2009
Messages
487
Thread Author #1
When I try to do a restore on windows, to any restore point I get an error message. I do turn off my firewall and anti virus when trying to restore.
the error message is:
uploaded
An image from 'Restore Error'. Both images show a Windows System Restore error stating the restore did not complete due to an antivirus conflict.
An image from 'Restore Error'. Both images show a Windows System Restore error stating the restore did not complete due to an antivirus conflict.
as a file, hopefully
 

Last edited by a moderator:

nehoma

Honorable Member
Joined
May 8, 2009
Messages
487
Thread Author #3
Hi Peter,
which anti-virus suite do you use? If it's either Bitdefender or Norton it may help if you uninstalled the AV. See this link:
System Restore error. 0x80070005
Hi
How ya doin? I think you are probably right about having to remove Norton 365. I tried some tips but not got anywhere yet.
Nice to hear from you
Peter