Windows 7 Msg. "Files may be corrupt or missing" during 32-bit install.

cygnus333

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Joined

Jan 29, 2009

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58

• Jan 29, 2009

• Thread Author
• #1

I am trying to install Windows 7 32-bit onto a Compaq Presarion X6000. Here is the msg. I get.

Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070017.

I know the dvd is ok because I used if for a successful installation on another machine. I get this msg. weather I choose upgrade or custom install, boot off the disc or run setup from Windows, run from from XP or Vista.

Any suggestions,
Thanks in advance, Chris.

 

K

Kyle

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Feb 7, 2008

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1,634

• Jan 29, 2009

• #2

Are you connected using VGA, or another connector?
Do you have USB devices plugged in?
If you can, move to VGA, and unplug all unnecessary peripherals. Then try again.

 

cygnus333

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Joined

Jan 29, 2009

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58

• Jan 29, 2009

• Thread Author
• #3

Thanks, I'll keepthat in mind. I am re-downloading the Windows 7 image. Someone else suggested that I try burning the dvd at the slowest speed.

 

cygnus333

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Jan 29, 2009

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58

• Feb 4, 2009

• Thread Author
• #4

Re-burning the DVD at the slowest possible speed worked. Odd that the 1st DVD did install on another desktop.