📎 AI Summary:
The thread involves a user seeking advice about recovering saved game files after performing a Windows refresh, which created a Windows.old folder. A forum member responds by pointing to a Microsoft support page that explains how to retrieve files from the Windows.old folder using an automated tool. The overall tone is helpful and welcoming, encouraging the original poster to ask straightforward questions without concern.

yorkrose26

New Member
Joined
May 9, 2013
Messages
1
Thread Author #1
Hi all,

I appologise in advance for the question I am about to pose as

1) it has probably already been answered to 'death' elsewhere in the forum (but having searched can't find specific answer to the question that I am about to post.

2) I have read the 'official' blurb with regards to what happens, but my brain is not fully being able to 'decode' so I was hoping that some kind person on this forum would be able to help :)

The question is this:-

When I refresh my PC, there is window.old file (which I have transferred back to the main file sections), but I was wondering are my saved games 'gone for ever' or is there some way of retrieving these? I know in the grand schema of things it is quite a 'banal' question, but having 'had' to do a refresh anyway because my PC was not loading up, just on permanent BSOD, and 'sorry something seems to have gone wrong' (very polite but not very helpful), so I had to do something and this seems 'touchwood' (touched head), the only way forward without doing a full reformat.

I would be grateful for any answers (preferably sensible (well fairly) ones), thanks in advance for any replies.

Regards

Adele :apologetic:
 

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,160
Hi Adele,

this Microsoft support page will help you reclaim your old settings (it will send you a little app that does it automatically):

How to retrieve files from the Windows.old folder - Microsoft Windows

Oh by the way, welcome to the forum and please don't be sorry for asking a straight forward question. :)
 

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