📎 AI Summary:
Petre upgraded their HP Pavilion G series laptop from Windows 7 to Windows 10, but the system now freezes with a flashing screen and only responds to Ctrl+Alt+Del. Kemical suggests attempting to revert to Windows 7, asking for the laptop model and whether a recovery disk is available; Petre confirms they lack a disk but the system came with Windows pre-installed. Kemical provides a link to HP’s support page for reinstalling Windows 7 from the recovery partition. Overall, the thread focuses on resolving the Windows upgrade issue, and the sentiment is helpful, with guidance on potential recovery options.
P

petre

New Member
Joined
Aug 28, 2015
Messages
4
Thread Author #1
I need some help with my computer I had windows 7 home and I have upgraded to 10 and it's doesn't work at all it's starting but the screen is frozen and it's flashing all the time
What should I do?
 

Sort by date Sort by votes
kemical

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
#2
Hi,
is it possible for you to go back to windows 7? Chances are either a driver or hardware isn't compatible.
 

Upvote 0 Downvote
kemical

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
#5
Can you post what make and model laptop your using as well as do you have a windows 7 install disk or recovery disk?
 

Upvote 0 Downvote
P

petre

New Member
Joined
Aug 28, 2015
Messages
4
Thread Author #6
Hp pavilion g series and I don't have any disk it have come with windows on it
 

Upvote 0 Downvote
kemical

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
#7
This support page from HP should help you re-install windows 7 from the partition on the HDD:
Link Removed
 

Upvote 1 Downvote
Solution
You must log in or register to reply here.