Recent content by Marytheknees

  1. M

    support assist

    I tried reinstalling support assist from Dell and it would not install . so i got it from Microsoft store. Now runs like a charm
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    Photos

    Hello I have a question i wilt try to make it as understandable as i can. I have 2 drives drive C SSD drive D HDD. In May I had my windows operating system reinstalled . There was a filed called file history which I saved on the D drive in there was desktop and pictures I found some picture in...
  3. M

    support assist

    sfc also found no errors
  4. M

    support assist

    it was woring fine until the latest version what happens is the scan goes real fast and says no issues but then i get the stuff in post above in the history of SA.an seagste sea tools and HDD tune and found no errors
  5. M

    support assist

    it has been uninstalled and reinstalled i even diasbled my norton antivirus and still not working every thing else in support assist works just not the hardware scan I use revo and i ob it uninstaller and removed all left overs as well and then reinstalled still having the issue
  6. M

    support assist

    id di not has been reinstalled multiple times from the dell support assist web site
  7. M

    support assist

    thank to all of you whore helping and responding to my issue. although i a not tech savvy and do not understand some of the steps and ling i do value any and all help thanks again. Please do not stop if you hae any other fixes or suggestions
  8. M

    support assist

    so you are saying there is aproblem with my computer besides suppot assist. I ran sehgate seatool snd everything passed also speecy
  9. M

    support assist

    i need to reinstall the operating system for one program that i am not even sure i need
  10. M

    support assist

    please explain to me why i need to do that. and what guarantee it will work after a reinstall of the operating system. Please help me understand why this is necessary
  11. M

    support assist

    well i am not going to reinstall the entire operating system because i can not get a hardware issue to work on support assist I ran sfc why is that necessary everything else works scan now and found nothing ran independent hard ware check and all passed
  12. M

    support assist

    i copied this from my email froma tech at Dell support . well i am keepins uport assist but wil rarely use it and i am still convienced it is not my computer but the ap it self and until you at Dell figure it out I will stop using support assist On 10/5/2021...
  13. M

    support assist

    they now say it is a dll problem i have uninstalled reinstalled did all the steps i was told to do by them and in windows help
  14. M

    support assist

    Hello not sure if this is the right place for this I have been conyacting Dell tech support on this . For week they said it was asupport assist issue. then they tried fixinib it and doing what they could to fix the harware scan on support assist failing every tim since i have...
  15. M

    support assist

    ok this may not be your expertise but i wll post to see if amy one else ias having problems with s. Ever since I have updated to the latest version of it. The hardware scan failed every time all i get is exc command failed Dell says it is a Dll issue and that i need to...
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