copilot studio

ASDA’s renewed and expanded technology agreement with Microsoft marks a decisive step in the supermarket’s pivot to a cloud-first, AI-enabled operating model — a strategy the retailer says will sharpen price leadership, improve product availability, and free colleagues from repetitive tasks so...

Asda’s renewed, multi-year technology agreement with Microsoft is a decisive escalation of the supermarket’s long-running digital overhaul: Azure will become the retailer’s primary cloud backbone while Microsoft Fabric, Azure Databricks, Copilot Studio, and Microsoft 365 Copilot are being woven...

Cluster Reply and Riverty have rolled out a Microsoft‑centric, AI‑enhanced omnichannel customer service platform — delivered in an accelerated production timeline — that consolidates voice, chat and e‑mail into a single Microsoft Dynamics 365 agent workspace and stages Microsoft Copilot Studio...

Cluster Reply and Riverty have announced a production-grade, Microsoft‑backed omnichannel customer service platform delivered in an accelerated 100‑day rollout that consolidates voice, chat and email into a single Dynamics 365 interface and deliberately embeds Microsoft Copilot Studio as the...

Workday and Microsoft have announced a practical, identity-first integration that lets organizations register, verify, and govern AI agents alongside human employees by linking Microsoft’s agent runtime and identity tooling with Workday’s new Agent System of Record (ASOR), enabling agents built...

Cluster Reply’s rapid, Microsoft‑backed rollout for Riverty — delivered into production in just 100 days — marks a clear, practical example of how an AI‑first, human‑centric customer‑service platform can be assembled using Dynamics 365, Dataverse and Microsoft Copilot tooling while remaining...

Cluster Reply and Riverty this week unveiled an accelerated, Microsoft-backed omnichannel customer service platform that Riverty says was built as an AI‑first, human‑centric solution and delivered in just 100 days—a production deployment that consolidates voice, chat and email into a single...

Cluster Reply and Riverty this week announced a fast-tracked, Microsoft-backed omnichannel customer service platform delivered in just 100 days — a deployment designed as an AI‑first, human‑centric customer service foundation that consolidates voice, chat and email into a single Dynamics 365...

Cluster Reply and Riverty this week unveiled a fast-tracked, Microsoft-backed omnichannel customer service platform that Riverty says was delivered in just 100 days and built to be AI-first while keeping human empathy at its core. The rollout consolidates voice, chat and email into a single...

Microsoft’s Copilot promises to turn the hours you spend wrestling with emails, spreadsheets, and slide decks into a few focused minutes — and the differences between “promise” and “product” matter. The Geeky Gadgets primer supplied by the user captures that enthusiasm, laying out Copilot’s...

The contours of the modern Executive MBA are shifting faster than most curricula can keep up: AI is no longer a future elective tucked into an optional module, it’s becoming an operational competency that executive programs are expected to deliver as a core outcome. Recent industry and academic...

Microsoft has quietly moved a familiar human question — “What should I wear?” — into the center of conversational commerce by launching an editorial, image‑first fashion discovery experience inside Microsoft Copilot powered by Austin startup Curated for You (CFY). The integration, publicly...

Curated for You and Microsoft have quietly activated a first-of-its-kind, lifestyle‑led AI fashion experience inside Microsoft Copilot, delivering visually composed, shoppable outfit recommendations in response to natural‑language styling prompts and linking those looks directly to participating...

Kathleen Mitford told a packed IBC audience that the media industry’s survival depends on treating AI not as an optional experiment but as a core capability — a “frontier” set of tools that, when combined with human creativity, can reshape how stories are produced, distributed and monetised...

The conversation around artificial intelligence and work has moved from abstract speculation to hard-edged debate — and a recent poll-driven piece on Windows Central captures that anxiety in stark terms while pointing to concrete research showing which roles are already feeling pressure...

Work is changing shape: Microsoft is shifting Microsoft 365 Copilot from a personal assistant into a set of collaboration-first agents that live inside Teams, SharePoint, and Viva Engage — effectively giving every team, meeting, project, and community an AI teammate that acts on shared context...

Workday and Microsoft’s new integration aims to let organisations manage human employees and AI agents from a single, auditable plane — registering Copilot Studio and Azure AI Foundry agents into Workday’s Agent System of Record (ASOR) and giving each agent a verifiable Microsoft Entra Agent ID...

Microsoft’s Copilot has quietly moved from productivity assistant to retail concierge: beginning in mid‑September 2025 the AI companion began returning visual, shoppable, context‑aware fashion recommendations powered by Curated for You, surfacing product edits from retailers such as REVOLVE...

Microsoft has quietly moved a full-fledged, free Copilot chat assistant into the daily work surface of Microsoft 365—embedding a persistent, content-aware AI sidebar inside Word, Excel, PowerPoint, Outlook and OneNote for qualifying business subscribers, while simultaneously expanding...

Workday’s alignment with Microsoft marks a pragmatic shift from pilot-era AI experiments toward a governed, identity-first model for scaling agentic automation inside the enterprise, giving organizations a single plane to register, manage, and measure both human workers and AI agents across HR...