copilot studio

California State University San Marcos said on June 12, 2026, that it has modernized student support in California by implementing Microsoft Dynamics 365 Contact Center with Dynamics 365 Customer Service, Copilot Studio, and Customer Insights to unify conversations across voice, chat, email...

Most Copilot Studio agents in production today can read internal business content, invoke tools, run workflows, and authenticate to connected services through either end-user credentials or the maker’s stored credentials, creating a June 2026 enterprise risk in which prompt injection can turn a...

Microsoft Digital has introduced DigitalMe, a Copilot Studio-built “digital twin” agent for Microsoft employees that can answer questions in Teams meetings and Outlook on a user’s behalf, with early experiments showing 158 questions handled in a one-hour session. The agent is not a consumer...

Microsoft’s Copilot Studio team is arguing that AI agents should be judged not only by their answers, but by the reliability of the systems that grade those answers. That sounds like an inside-baseball data science problem until an agent ships into a help desk, HR portal, finance workflow, or...

Microsoft announced on June 9, 2026, a major Copilot Studio upgrade for business users in the United States and beyond, adding a redesigned authoring experience, a new agentic orchestrator, recursive task execution, workflow design tools, and preview support for Model Context Protocol servers...

Microsoft announced on June 9, 2026, that Copilot Studio is getting a major upgrade for businesses building AI agents and automated workflows, with a redesigned authoring experience, fewer configuration tabs, stronger orchestration, and tooling meant to make multi-step tasks more reliable. The...

On June 9, 2026, Microsoft said Banco Popular Dominicano had used Copilot Studio and Power Platform to build AURA, a governed multi-agent risk-management system that expanded operational-risk coverage to 100 percent and increased analytical capacity sevenfold across the Dominican bank. The...

Microsoft’s Teams roadmap item for “Interactive Agents for Teams Meetings and Calls” is scheduled to begin rollout in September 2026, bringing agents into Teams meetings and 1-on-1 calls with group and private interactions, while session memory is currently limited to agents built on Copilot...

Silverfort on June 8, 2026 launched an early-access integration that applies real-time identity and access controls to AI agents built in Microsoft Copilot Studio, evaluating each agent action before it executes across enterprise systems. The announcement is narrow in product terms but broad in...

Microsoft on June 5, 2026, described Customer Assist Agent for Dynamics 365 Contact Center as a generative AI voice system managed in Copilot Studio that can handle customer calls end to end while preserving traditional IVR controls. The pitch is not simply that phone trees are old and AI is...

Orion Innovation and Amrita Vishwa Vidyapeetham announced on June 4, 2026, a co-branded Applied Generative AI elective now running for sixth-semester students across Amritapuri, Coimbatore, and Bangalore campuses in India. The program is small in enrollment but large in signal: more than 70...

Microsoft announced Web IQ at Build 2026 as a set of AI-native grounding APIs that connect enterprise agents to fresh web information, positioning the service as part of its broader Microsoft IQ layer across Copilot, Foundry, and Copilot Studio. The pitch is simple enough: stop making every...

Orion Innovation and Amrita Vishwa Vidyapeetham launched a co-branded Applied Generative AI elective on June 4, 2026, delivering hands-on AI coursework to sixth-semester students across Amrita’s Amritapuri, Coimbatore, and Bengaluru campuses in India. The announcement is modest in scale — a...

At Microsoft Build 2026, Microsoft Digital, the company’s internal IT organization, said it is expanding its “Customer Zero” agentic AI program to help Microsoft employees and developers build governed AI agents across Copilot Studio, Work IQ, Agent 365, Azure DevOps, and Model Context Protocol...

Microsoft has turned Copilot into an enterprise agent platform in 2026, making Microsoft 365 E7 and Agent 365 generally available on May 1, adding computer-using agents in Copilot Studio on May 13, and introducing multi-model Researcher workflows that use Claude to check GPT output. The...

Microsoft said Microsoft 365 Copilot passed a March 2026 ISO/IEC 42001 surveillance audit with no non-conformities or improvement observations, and the audited scope now includes Copilot Studio alongside the core Copilot services. That sounds like a narrow compliance update, but it lands at a...

Microsoft Copilot Studio’s recent updates, culminating in Microsoft’s May 2026 wave of Copilot and Power Platform changes, recast the product from a low-code chatbot designer into a governed enterprise agent platform for building, orchestrating, testing, and operating AI agents across Microsoft...

Microsoft added Mistral Medium 3.5 to Copilot Studio on May 28, 2026, making the model available worldwide in early release environments for agent building and orchestration, with European Union customers getting in-region processing and admins controlling access through Microsoft 365 and Power...

Microsoft 365 Copilot was recertified in March 2026 under ISO/IEC 42001:2023 by an independent auditor, with Microsoft saying the audit found zero non-conformities and zero improvement observations across its expanded enterprise AI management system. That sounds like compliance boilerplate until...

Microsoft 365 Copilot was recertified in March 2026 against ISO/IEC 42001:2023 with what Microsoft describes as zero non-conformities and zero improvement observations, extending a certification first awarded in March 2025 to its enterprise AI assistant across Microsoft 365. The result gives...