customer engagement

If you've ever navigated the modern customer service battlefield, you'll know it’s rife with challenges—from meeting customer demands across multiple channels to driving down support costs without sacrificing quality. In this arena, Microsoft has proven itself a champion. The tech giant has been...

In the landscape of modern finance, the integration of artificial intelligence (AI) is fast becoming the lifeblood of operational efficiency and innovative investment strategies. A keen case study is BlackRock, a global leader in investment management, which has embraced AI Transformation...

Introduction In today's rapidly evolving technological landscape, the integration of artificial intelligence (AI) is not just a trend; it's a transformative movement reshaping how businesses operate across the globe. A recent blog post from Microsoft's official site highlights how companies are...

Hey everyone, I've been considering the implementation of digital window signs for my business, and I'd love to hear about your experiences or insights on this. How effective have digital window signs been in attracting customers or conveying messages? Are there specific types or brands that...

Prepare for the new year with resources, trainings and deals from Microsoft Store For many, the holidays bring quality time with loved ones, delicious seasonal treats and nostalgic traditions. The backbone of many of these festivities are a vibrant network of small businesses, such as local...

At Link Removed last week, the Windows Store announced new capabilities to reach more customers, improve your productivity and promote and monetize your apps and games, including: Offering your games to Xbox One users Updating your Store listings faster via import/export Releasing new games or...

When I was a kid, I developed a huge interest in golf. I was a good athlete who could play all traditional sports well but golf was different. I quickly developed a passion for the game and had a strong work ethic, but like many people, I found golf to be an elusive riddle. Despite non-stop...

This week’s theme in our Windows 10 by 10 development series is extending customer engagement using the Windows 10 without your users even entering your app. Last week’s topic, Live Tiles and notifications showed how one way to extend your app’s experience, now let’s show how to use the Windows...

Hello, Today we’re publishing the Link Removed - Invalid URL. During the webcast, we fielded ten questions focusing primarily Windows RT, Windows 8, and Windows Server 2012 detection and deployment, MS12-072 (Windows Shell), and MS12-073 (IIS). All questions are included on the Q&A page...

Today we published the Link Removed due to 404 Error, and the Link Removed due to 404 Error. We fielded 15 questions on various topics during the webcast, including bulletins and advisory details, deployment questions, and plans for later updates. We also received a question that we...

Hello, Today we published the December 2011 Out-of-Band Security Bulletin Webcast Questions & Answers page. We fielded 41 questions on the subject of MS11-100 . There were four questions during the webcast that we were unable to answer and we have included those questions and answers on the...

Hello, Today we published the Link Removed due to 404 Error. We fielded fifteen questions on various topics during the webcast, including bulletins released and the Malicious Software Removal Tool. There were two questions during the webcast that we were unable to answer, and we have included...

Hello, Today we published theLink Removed due to 404 Error. You'll notice it was a fairly brief webcast; all the questions we received concerned installation specifics, which we especially appreciate as a sign that customers are updating their systems quickly. We invite our customers to...

Dell is offering a pretty cool opportunity for customers and the general public to help us redesign the support website for home users. Go to this Storm Session link if you have suggestions on what you would like to see. Link Removed - Invalid URL