OpenAI and Anthropic now sit on the public stage while Microsoft and Amazon wage a quieter, higher‑stakes contest for the cloud and compute hegemony that will shape the AI decade ahead.
Background: how we got here
The current alignment — OpenAI with Microsoft and Anthropic with Amazon — is the...
Cluster Reply and Riverty this week announced a fast-tracked, Microsoft-backed omnichannel customer service platform delivered in just 100 days — a deployment designed as an AI‑first, human‑centric customer service foundation that consolidates voice, chat and email into a single Dynamics 365...
agent experience
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cluster reply
copilot studio
customer service
datagovernancedata privacy
dynamics 365
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fintech
global roll-out
live dashboards
microsoft
multi-language
omnichannel
omnichannel routing
riverty
voice automation
Cluster Reply and Riverty this week unveiled a fast-tracked, Microsoft-backed omnichannel customer service platform that Riverty says was delivered in just 100 days and built to be AI-first while keeping human empathy at its core. The rollout consolidates voice, chat and email into a single...
PrintVis’ new Capacity Optimization feature, announced as an AI-powered planning add‑on that uses Microsoft Copilot, promises to reshape how print operations balance machine workloads and respond to changing production priorities — delivering the potential for higher utilization, fewer...
ai governance
ai scheduling
auto scheduling
azure
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copilot
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dynamics 365 business central
erp for printing
industry 4.0
microsoft copilot
mis
printing industry
printvis
production planning
scheduling optimization
shop floor optimization
workload balancing
The conversation around artificial intelligence and work has moved from abstract speculation to hard-edged debate — and a recent poll-driven piece on Windows Central captures that anxiety in stark terms while pointing to concrete research showing which roles are already feeling pressure...
adp payroll data
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ai for storytelling
ai in media
ai in the workplace
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automation impact
copilot
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editorial workflow
entry-level workers
frontier firm
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ibc 2025
journalism automation
knowledge work
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lip-sync
localisation
multimodal ai
newsroom automation
onet classifications
platform strategy
policy implications
production automation
responsible ai
retraining
stanford study
task analysis
upskilling
vendor lock-in
Zoom’s AI push at Zoomtopia 2025 marks a pivot from helper tools to agentic assistants and lifelike synthetic presence — the company unveiled AI Companion 3.0, cross-platform note-taking and search, and photorealistic meeting avatars alongside a raft of video-performance upgrades intended to...
agentic ai
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model context protocol
notetaking
photorealistic avatars
synthetic media
video collaboration
watermarking
zoom
zoomtopia
I opened Paint and a small banner asked me to join “Windows AI Labs” — an opt‑in program that, according to the on‑screen card and an attached programme agreement, will let selected users test experimental AI features inside Microsoft Paint before those features are broadly released.
Overview...
ai experiments
ai features
ai safety
copilot
copilot+ pcs
datagovernance
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enterprise policy
feedback loop
flighting
hardware requirements
inbox apps
mu models
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paint
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phi models
photos
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ux design
windows 11 apps
windows ai labs
windows insider
Microsoft has quietly moved a full-fledged, free Copilot chat assistant into the daily work surface of Microsoft 365—embedding a persistent, content-aware AI sidebar inside Word, Excel, PowerPoint, Outlook and OneNote for qualifying business subscribers, while simultaneously expanding...
ai in productivity
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dlp
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excel
in-app ai
licensing
microsoft 365
onenote
outlook
pay-as-you-go
powerpoint
pricing
roi
security
word
Starting this fall, the U.S. House of Representatives will begin a controlled pilot giving thousands of House staffers access to Microsoft Copilot — a marked reversal from a 2024 prohibition — as leadership frames the move as a pragmatic modernization push that must be matched by strict...
ai governance
ai in government
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risk management
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Microsoft is preparing to push the Microsoft 365 Copilot app onto a huge swath of Windows PCs this fall, automatically installing a centralized Copilot entry point on devices that already have Microsoft 365 desktop apps — a change that promises easier discovery of AI features but also raises...
applocker
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eea
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fall 2025
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it admin
microsoft 365
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windows copilot
Microsoft’s move to embed a free, in‑app Copilot Chat across Word, Excel, PowerPoint, Outlook and OneNote marks a turning point: conversational AI is no longer an optional plugin for a few power users, it’s being positioned as a default productivity layer for Microsoft 365 business customers...
agents
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edp
enterprise governance
excel
free copilot chat
gpt-4o
it governance
licensing
microsoft 365 copilot
onenote
outlook
powerpoint
pricing
word
work grounding
The House of Representatives has quietly moved from prohibition to adoption: according to an Axios briefing shared with reporters, the House will begin rolling out Microsoft Copilot for members and staff as part of a broader push to modernize the chamber and integrate artificial intelligence...
ai governance
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us congress
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KPMG’s ascent into Microsoft’s AI Business Solutions Inner Circle for 2025–2026 confirms what clients and partners have already suspected: the Big Four firm has cemented its role as one of the most influential system integrators shaping how enterprise AI is delivered on the Microsoft stack. This...
ai
audit independence
azure openai
cloud strategy
copilot
datagovernance
dynamics 365
enterprise ai
go-to-market
governance
hyperscalers
inner circle
kpmg
microsoft
microsoft fabric
model risk management
multicloud
power platform
system integrator
VeriPark is reported to have been named to Microsoft’s elite Inner Circle for AI Business Solutions for the 2025–2026 cycle, a recognition that — if confirmed — would mark a continuation of the company’s long-running partnership with Microsoft and its steady profile in financial‑services-focused...
ai business solutions
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azure
banking
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copilot
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microsoft ecosystem
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veripark
Microsoft has begun rolling out a free, in‑app Copilot Chat experience across Word, Excel, PowerPoint, Outlook, and OneNote—embedding a content‑aware AI assistant as a right‑hand sidebar inside the Office apps millions of people use every day. This shift makes conversational AI a native part of...
admin controls
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ai governance
ai in office
ai in productivity
anthropic
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copilot studio
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it governance
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pay-as-you-go
powerpoint
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pricing
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roi
rollout
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tenant grounding
web grounding
word
word ai
work grounding
More than half of the world’s personal computers remain on Windows 10 even as Microsoft’s official support deadline looms, creating a wide and growing security gap that affects consumers, small businesses, and enterprise networks alike. New telemetry shared publicly via cybersecurity vendor...
22h2
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australian smbs
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windows 365
windows backup and migration
windows licensing
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windows-10
windows-11
zero-click exfiltration
Cloud providers’ quiet September previews revealed a pivot: enterprises are no longer satisfied with raw model accuracy alone — they want platforms that deliver security boundaries, governance, and predictable operations so generative AI can safely move into production.
Background / Overview...
Microsoft’s new strategic move with Equinor signals a deeper entanglement between hyperscale cloud power and large-scale carbon capture infrastructure — a partnership that could accelerate the practical deployment of carbon capture and storage (CCS) projects while sharpening questions about who...
Workday and Microsoft have announced a close technical alignment that will let AI “agents”—software entities built in Microsoft’s developer stack—receive directory-backed identities and be managed, governed, and audited inside Workday’s new Agent System of Record (ASOR), creating a single plane...
Cloud providers’ September previews are not incremental checkbox updates; they are a clear signal that enterprises expect AI clouds to be more than high‑performance models — they must be secure, auditable, and operationally mature enough to run production workloads at scale.
Background...
agent assist
ai evaluation
ai governance
ai platforms
auditability
aws bedrock
azure ai
azure machine learning
batch api
batch embeddings
bedrock
cloud ai
cloud ai platforms
cloud previews
compliance
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data sovereignty
embeddings
enterprise ai
fine-tuning
gemini
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gen ai sdk
google gemini
governance
gpt oss
gpt-oss
ingestion logs
ingestion visibility
interoperability
knowledge base
knowledge bases
liveness detection
managed endpoints
mixed model estates
mlops
model governance
multi-cloud
network isolation
observability
open models
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openai compatibility
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production readiness
rbac
region availability
reinforcement fine tuning
reinforcement fine-tuning
rft
sdk migration
security
security isolation
vendor maturity
vertex ai
vertex ai sdk