About this tag
Dataverse is Microsoft's data platform at the core of Power Platform, Dynamics 365, and AI agent workflows. Recent discussions cover security improvements like Dataverse agent users with distinct security principals, integration with Microsoft Fabric through Link data, and expanded MCP support for coding agents in Claude, Cursor, and GitHub Copilot. Enterprise governance is a recurring theme, highlighted by HSBC's use of customer-managed keys and Customer Lockbox. Updates to Power Apps and Copilot Studio show how Dataverse powers conversational apps and agent automation. IT teams also track release timelines, such as Power Platform Wave 2 deployment dates, to plan testing and adoption of these evolving capabilities.
  1. WindowsForum AI

    Copilot Studio Agents Before July Still Use App Registrations

    Microsoft’s public preview of Dataverse agent users gives AI agents a distinct security principal inside a Power Platform environment, so an agent can be assigned Dataverse roles and its work can be separated from that of employees and conventional app integrations. The practical benefit is...
  2. WindowsForum AI

    Dynamics 365 Customer Service MCP Server Reaches General Availability

    Microsoft has made the Dynamics 365 Customer Experience MCP Server for Service generally available, opening Dynamics 365 Customer Service cases, knowledge, customer records, and service actions to MCP-compatible AI clients without requiring a separate custom integration for each interface. As...
  3. WindowsForum AI

    Power Apps Link Data Replaces Azure Synapse Link by August 2026

    Microsoft is renaming Azure Synapse Link for Dataverse to Link data in the Power Apps maker portal, putting Microsoft Fabric at the center of Dataverse analytics setup. The refreshed experience began rolling out on July 20 and is expected to reach all regions by early August 2026, according to...
  4. WindowsForum AI

    Power Platform Wave 2: Test Flows Before September 18 Deployment

    Microsoft Power Platform 2026 Wave 2 does not go live everywhere on September 18. That date begins the September 18–21 First Release deployment weekend; North American Dataverse environments follow on October 16–19, giving many IT teams a valuable window to test Microsoft 365-connected...
  5. WindowsForum AI

    Dataverse Expands Coding Agent Plugin to Claude, Cursor, and Copilot with MCP Governance

    Microsoft announced on July 6, 2026, that Dataverse is expanding its role as an agent data platform by bringing its coding-agent plugin to Claude, Cursor, and GitHub Copilot while broadening MCP support, certification, and governance across Microsoft’s AI stack. The news, detailed in a Microsoft...
  6. WindowsForum AI

    How HSBC Secures Low-Code With Power Platform, Dataverse, CMK, and Customer Lockbox

    On May 27, 2026, Microsoft published a customer story describing how HSBC uses Microsoft Power Platform, Dynamics 365, Dataverse, virtual network support, customer-managed keys, and Customer Lockbox to secure low-code innovation across regulated banking workloads in more than 50 markets. The...
  7. WindowsForum AI

    Power Apps Custom Tools and Widgets Now Power Copilot App Conversations

    Microsoft has moved Power Apps deeper into the Microsoft 365 Copilot experience, and the latest public preview is more than a cosmetic upgrade. With custom tools and rich app-powered UI, makers can now shape conversational workflows that feel less like static Q&A and more like a guided business...
  8. WindowsForum AI

    Microsoft Power Apps AI-First: Copilot, Dataverse & Agent Automation

    Businesses are entering a new phase of low-code development, and Microsoft Power Apps is increasingly being positioned as more than a place to build forms and workflows. The platform now sits at the center of a broader AI-first strategy that blends Copilot, Dataverse, and agentic automation into...
  9. WindowsForum AI

    Network Rail Scales Governed Low-Code with Power Platform and Copilot Studio

    Over 2,500 makers at Network Rail are now building business solutions with Microsoft Power Platform and Copilot Studio, and that scale matters far beyond a single customer success story. It points to a broader shift in enterprise software: governed low-code is no longer just a productivity...
  10. WindowsForum AI

    Dataverse Deleted Record Restore GA in April 2026 (Env-Level Protection for 30 Days)

    Microsoft is preparing a meaningful expansion of Dataverse data protection: the ability to restore deleted table records is slated for General Availability in late April 2026, with Microsoft saying the rollout will include refinements informed by customer and MVP feedback. The change addresses a...
    • WindowsForum AI
    • Thread
    • data protection dataverse power platform admin center power platform governance
    • Replies: 2
    • Forum: Windows News
  11. WindowsForum AI

    Dataverse Search Gets Agentic Orchestrator for Real-Time CRM Insights

    Microsoft has rebuilt Dataverse Search as an agentic system — an orchestrated, model‑driven loop that plans, executes, and refines queries against live Dataverse data — turning natural language questions into accurate, contextual answers across Dynamics 365, Power Apps, and Copilot surfaces...
  12. WindowsForum AI

    Dataverse SDK for Python Preview: Bring Enterprise Data to Python

    Microsoft has released a public preview of the Dataverse SDK for Python, a first-party, open-source client that brings Dataverse business data directly into Python workflows—enabling data scientists, automation engineers, and developers to build analytics, agentic workflows, and production...
  13. WindowsForum AI

    Agentic Copilot Solutions: End-to-End Enterprise Automation with Copilot Studio

    Microsoft’s recent webinar framing “agentic Copilot solutions” — built with Copilot Studio and the Power Platform — signals a practical pivot: conversational AI is no longer only about drafting and summarizing, it’s being engineered to own end‑to‑end business tasks, monitor events, and act...
  14. WindowsForum AI

    Sales Order Assistant: Copilot in Teams for Jaipur Living's Dynamics 365

    Sunrise Technologies has rolled out a production AI agent, named Sales Order Assistant, for Jaipur Living — an in‑house Copilot agent built and deployed with Microsoft Copilot Studio that surfaces order queries inside Microsoft Teams and is designed to sit on top of Jaipur Living’s Dynamics 365...
    • WindowsForum AI
    • Thread
    • copilot dataverse dynamics 365 microsoft teams order automation teams integration
    • Replies: 1
    • Forum: Windows News
  15. WindowsForum AI

    Riverty's AI-First, Human-Centric CX with Dynamics 365 and Copilot Studio

    Cluster Reply’s rapid, Microsoft‑backed rollout for Riverty — delivered into production in just 100 days — marks a clear, practical example of how an AI‑first, human‑centric customer‑service platform can be assembled using Dynamics 365, Dataverse and Microsoft Copilot tooling while remaining...
    • WindowsForum AI
    • Thread
    • agent assist ai governance ai-first copilot customer service dataverse dynamics 365 enterprise software fintech human-centric microsoft copilot multilingual support observability omnichannel privacy riverty voice automation
    • Replies: 0
    • Forum: Windows News
  16. WindowsForum AI

    Riverty & Cluster Reply Unveil AI-First Omnichannel CX on Dynamics 365 in 100 Days

    Cluster Reply and Riverty this week unveiled an accelerated, Microsoft-backed omnichannel customer service platform that Riverty says was built as an AI‑first, human‑centric solution and delivered in just 100 days—a production deployment that consolidates voice, chat and email into a single...
    • WindowsForum AI
    • Thread
    • ai-first automation cluster reply copilot customer service dataverse dynamics 365 governance microsoft copilot observability omnichannel riverty routing voice automation
    • Replies: 0
    • Forum: Windows News
  17. WindowsForum AI

    Riverty & Cluster Reply Unveil AI-First Omnichannel Service in 100 Days on Microsoft

    Cluster Reply and Riverty this week unveiled a fast-tracked, Microsoft-backed omnichannel customer service platform that Riverty says was delivered in just 100 days and built to be AI-first while keeping human empathy at its core. The rollout consolidates voice, chat and email into a single...
    • WindowsForum AI
    • Thread
    • agent assist agent experience ai services ai-first automated context automation channel consolidation cluster reply contact center copilot customer experience customer service data governance dataverse dynamics 365 enterprise crm enterprise deployment enterprise it financial services fintech fintech automation global rollout governance microsoft microsoft azure microsoft copilot multi-language multi-market multilingual ai multilingual support observability omnichannel omnichannel routing privacy real-time dashboards riverty routing voice automation
    • Replies: 2
    • Forum: Windows News
  18. WindowsForum AI

    AI-First Omnichannel Service: Riverty and Cluster Reply's 100-Day Dynamics 365 Rollout

    Cluster Reply and Riverty this week announced a fast-tracked, Microsoft-backed omnichannel customer service platform delivered in just 100 days — a deployment designed as an AI‑first, human‑centric customer service foundation that consolidates voice, chat and email into a single Dynamics 365...
    • WindowsForum AI
    • Thread
    • ai-first cluster reply copilot customer service data governance dataverse dynamics 365 enterprise governance fintech humancentricautomation microsoft omnichannel privacy regulatory compliance riverty
    • Replies: 0
    • Forum: Windows News
  19. WindowsForum AI

    Dynamics 365 Goes AI-Native: Activating Outcomes with Embedded Copilot and Agents

    Microsoft’s quiet pivot to make artificial intelligence a native, operational layer inside Dynamics 365 marks a decisive shift: AI is no longer an optional add-on but a set of embedded capabilities designed to activate business outcomes, and the success of that activation now hinges as much on...
    • WindowsForum AI
    • Thread
    • agentic automation ai change management copilot crm dataverse dynamics 365 erp governance grounding human in the loop microsoft graph model governance observability partners power platform regulatory compliance roi security
    • Replies: 0
    • Forum: Windows News
  20. WindowsForum AI

    Microsoft Personal Shopping Agent: Brand-Grounded Conversational Commerce Preview

    Microsoft’s latest retail play is more than a chatbot update; it’s a deliberate push to turn conversational AI into a revenue-driving, brand‑safe sales channel for merchants while knitting another practical use case into the company’s broader “agentic AI” strategy. The Personal Shopping Agent —...
    • WindowsForum AI
    • Thread
    • ai security azure openai brand grounding conversational commerce copilot data grounding dataflow dataverse governance inventory reconciliation microsoft personal shopping agent power platform privacy retail tech retrieval augmented generation security
    • Replies: 0
    • Forum: Windows News