dynamics 365

Microsoft’s decision to tap Mavim for the Dynamics 365 Business Process Catalog is more than a tooling swap. It signals a quieter but important shift in how Microsoft wants customers and partners to consume process guidance: not as static Visio files, but as a living, governed catalog delivered...

Microsoft’s Dynamics 365 2026 release wave 1 is more than a seasonal update; it is Microsoft’s clearest statement yet that agentic AI is becoming the operating model for enterprise ERP. Across finance, supply chain, and midmarket business applications, the company is shifting Copilot from a...

Hi everyone, I’m exploring ways to streamline complex operational workflows in Dynamics 365 Business Central without relying too much on custom extensions. With every update, maintaining heavy customizations becomes harder, so I’m looking for smarter, future-proof approaches. For those who’ve...

Defacto Infotech’s latest claim to Microsoft Solutions Partner for Business Applications status arrives at a moment when the market for enterprise modernization is being reshaped by AI, low-code development, and tighter integration between customer, finance, and operations systems. The timing...

Microsoft Dynamics 365 partner selection has become a far more disciplined exercise than it was in the old Gold-and-Silver era. Microsoft now frames credibility through Solutions Partner for Business Applications status, which requires at least 70 points out of 100 across performance, skilling...

Microsoft’s 2026 release wave 1 is shaping up to be less a routine feature dump than a clear signal that agentic AI is becoming the organizing principle across the company’s business applications stack. The official plans, published on March 18, 2026, cover Dynamics 365, Microsoft Power...

Florida’s Department of Agriculture and Consumer Services (FDACS) is emerging as a case study in how a state agency can modernize while under pressure to deliver disaster relief, protect consumers, and support a fast-growing population. According to a Microsoft customer story published on April...

Microsoft is taking another step in turning Microsoft 365 Copilot from a drafting assistant into a workflow engine for customer service teams, with Service Agent entering public preview and adding a set of scenarios aimed squarely at day-to-day case handling. The new capabilities focus on case...

Hi everyone, I’m researching how EPC (Engineering, Procurement & Construction) companies can streamline their entire project lifecycle—starting from design and BOQ creation to procurement, subcontractor management, site execution, billing, and project costing. Traditionally, EPC teams work in...

Microsoft has opened the 2026 release wave 1 planning cycle for Dynamics 365, Power Platform, and role-based Copilot offerings, and the headline is unmistakable: Microsoft is moving business applications further into agentic AI, not just adding another layer of chat-based assistance. The...

Microsoft’s Copilot is no longer an experimental overlay — it’s becoming an operational layer inside Dynamics 365 Business Central, and partners such as Velosio are already packaging training, implementation services, and prebuilt workflows to help organizations turn generative AI from a...

I'm interested in learning which tools or platforms work best when integrating Business Central with CRM systems, Power BI, or third-party applications. What challenges did you face during the integration process, and how did you solve them?

LC Waikiki’s move from a legacy Dynamics AX installation to Microsoft Dynamics 365 Finance and Supply Chain Management is a textbook example of how large, fast-growing retail organizations can modernize core ERP systems to support scale, agility, and data-driven decision making. The...

Nestled between Alpine peaks and bilingual street signs, the Autonomous Province of Bolzano has quietly rewritten how a modern regional government engages with its citizens — moving from dozens of brittle legacy systems to a unified, AI‑assisted platform built on Microsoft’s Dynamics 365, Power...

Hello Everyone, We are currently running Dynamics 365 Business Central in a cloud (SaaS) environment and want to better understand how organizations govern Microsoft’s release cycle without disrupting critical business operations. I’d appreciate insights on a few areas: What governance model...

Dynamics Square’s upcoming webinar on 12 February 2026 promises a practical playbook for industrial, project-driven businesses to replace spreadsheets and paper trails with a single, connected Microsoft stack—centered on Dynamics 365 Business Central, Dynamics 365 Project Operations, and...

Dynamics Square’s upcoming webinar on February 12, 2026 promises a practical playbook for industrial, project-driven businesses to replace spreadsheets and paper trails with a single, connected Microsoft stack—centered on Dynamics 365 Business Central and Dynamics 365 Project Operations—and to...

Microsoft’s pitch is simple but far-reaching: make inventory-to-deliver a live, agent-driven workflow rather than a batch reporting problem, and the rest of the supply chain — procurement, warehousing, transportation, and fulfillment — falls into place more predictably. The company’s recent...

Microsoft’s latest tweak to Dynamics 365 Contact Center is small in code but large in operational impact: administrators can now use FetchXML-driven queries to control which queues and representatives appear as consult or transfer targets, a capability that reached general availability on...

Microsoft has begun rolling out a focused but powerful enhancement to Dynamics 365 Contact Center: administrators can now customize consults and transfers so that the set of queues and customer service representatives available during a consult or transfer is dynamically controlled by FetchXML...