About this tag
The tag 'frozen' on WindowsForum.com covers user-reported incidents where Windows systems become unresponsive during startup, updates, or normal use. Common scenarios include the computer freezing at the keyboard layout page, login screen, or spinning dots after a failed update. Users also report frozen mice and keyboards, BSODs stuck at a percentage, and the Windows Store or update process hanging indefinitely. Troubleshooting steps discussed include forced shutdowns, booting into safe mode, and waiting for stalled updates to resolve. The content focuses on Windows 7, 8.1, and 10, with an emphasis on update-related freezes and input device lockups.
  1. W

    Windows 10 Computer stuck on Keyboard Layout Page

    I need some help. Once I was running disk cleanup, when the screen froze. I tried restarting it, but now it keeps taking me to keyboard layout and I can't move the mouse. Can someone please give me a simple step by step method on how to fix? I looked up all the others but they seemed to be...
    • WForward
    • Thread
    • assist computer disk cleanup error fix frozen guide help keyboard layout mouse restart screen settings step by step support troubleshooting user issues windows
    • Replies: 8
    • Forum: Windows Help and Support
  2. S

    Windows 10 Windows 10 update frozen whilst updating to version 1511

    I have three computers all with windows 10 installed and running, in the last 10 days each one has downloaded the updated taking it to Windows 1511, (I would guess this process took almost 2 hrs to complete). I am working on two other computers that also running Windows 10, but both seem to have...
    • silverman
    • Thread
    • antivirus computer issues downloading extended security updates frozen installation restart installation task manager troubleshooting update version 1511 windows 10
    • Replies: 5
    • Forum: Windows Upgrade and Installation
  3. C

    Windows 7 Keyboard and Mouse are frozen at login screen

    I recently did the free upgrade to Windows 10 but decided to go back to Windows 7. Microsoft lets you opt to go back to the previous OS for 30 days so this was not an issue. I reverted back to Windows 7 but now at the Windows login screen my keyboard and mouse are frozen as I can't move the...
    • Cosgti
    • Thread
    • boot menu frozen help keyboard mouse troubleshooting upgrade windows 10 windows 7
    • Replies: 2
    • Forum: Windows Help and Support
  4. S

    Windows 7 Windows frozen after boot

    First off I want to let you know that I do not know much about computers. Today I turned my laptop on and it booted just fine. I went to move the mouse to select the start menu and the mouse will not move. I tied hitting the Windows key on my keyboard and it didn't do anything. I've tied...
    • STiZzle2010
    • Thread
    • boot issues computer issues device issues frozen keyboard laptop mouse network os issues safe mode shutdown startup system freeze tech support troubleshooting user help windows windows key
    • Replies: 2
    • Forum: Windows Help and Support
  5. S

    Windows 10 Store not letting me do anything!!

    Basically my Lenovo Windows 10 PC store has broken on itself. I have signed in only on store as I just can't be bothered to sign up for everything. I am trying to download Minecraft Win 10 Trial, but this isn't letting me. It's turning grey and when I check in search it is not there. Also, this...
    • sam2016
    • Thread
    • application frozen installation issues lenovo minecraft store troubleshooting update windows 10
    • Replies: 1
    • Forum: Windows Help and Support
  6. Leyharu

    Windows 10 Stuck at spinning dots

    Hi, first of all, sorry for my bad English. My issue is pretty straight forward: last night I left my computer powered on, and when I woke up, I had a Windows update screen stuck at 100%. The mouse didn't work, everything was frozen. I restarted my PC and it froze at the spinning dots loading...
    • Leyharu
    • Thread
    • computer desktop frozen loading issues problem solutions spinning dots stuck update windows
    • Replies: 2
    • Forum: Windows Help and Support
  7. K

    Windows 10 System Stuck on BSOD

    Got the BSOD about an hour ago and it's been stuck on 86% progress since then. Should I keep waiting or is it safe to hold the power button to shut it down?
  8. Stretch

    Windows 8 Windows 8.1 Update Frozen: Need Help to Complete Before Upgrading to Windows 10

    So I a, currently trying to get all of the updates for windows 8.1 set up on my computer so that I can update to windows ten. As I have been going about doing this, the updated has frozen..... It has been working on one certain update for the last twelve hours.... I'm not sure what to do at this...
  9. B

    Windows 10 Windows 10 Login Issues: System Freezes and Urgent Need for Support

    So, I downloaded Windows 10. Took about an hour. Attempted to logon, froze. Restarted my computer, tried to login again, froze. Repeat process 100 times with similar results. Fix this. I have important work on my computer I MUST do. I waited on hd for an hour and a half and my call was...
    • Brock Angell
    • Thread
    • complaints frozen frustration microsoft operating system os issues performance issues product feedback restart software issues software quality system crash tech support troubleshooting update issues user experience user issues windows 10
    • Replies: 1
    • Forum: Windows Help and Support
  10. julio99

    Windows 7 gupdate service/ auto (delayed) start

    I ran across an issue when I booted my computer this morning. One of the tray icons was missing that usually shows and my cursor was spinning non-stop. Not to mention nothing else worked. It was frozen, so I pressed the power button and restarted it that way,Normal, not in safe mode. I'm...
    • julio99
    • Thread
    • autostart boot issues cursor delayed start event viewer frozen gupdate services system crash windows services
    • Replies: 6
    • Forum: Windows Help and Support
  11. M

    Windows 7 Random No Network Access. Freeze when disabling adapter.

    Everyday, at least once a day I have my wired connection drop with the message 'No Network Access'. I try to disable and re-enable the wired adapter only to have the computer freeze. No BSOD, Windows simply freezes, mouse doesn't move, nothing at all. I have to restart my computer for it to...
    • magliter
    • Thread
    • connection driver issues frozen network network adapter realtek ta890fxe troubleshooting windows 7 wired connection
    • Replies: 3
    • Forum: Windows Networking
  12. I

    Windows 7 OS files... gone?

    Hey all, I not too long ago bought a Dell Inspiron 14z with windows 7 home premium. The computer has been working wonderfully until this morning - I was still logged in from yesterday when I found that it was frozen after a few clicks; mouse stopped responding, so, unable to turn my computer...
    • ianfb
    • Thread
    • boot issues computer dell drivers error frozen hardware inspiron malfunction partition recovery repair resolution safe mode startup system restore tech support troubleshooting windows 7
    • Replies: 3
    • Forum: Windows Help and Support
  13. D

    Windows 7 No Toolbar, Frozen Keys?

    My 13 year old daughter Lucy has just dropped her Dell Inspiron 1545 from a height of 15 inches :( (she tells me) !!. When she turned the laptop back on the first thing she saw was the wording "Windows is loading files", she has never see this before. When she gets to her login screen all she...
    • davidc2019
    • Thread
    • boot issues brightness cursor dell error frozen hardware icons inspiron key laptop recovery screen software support toolbar troubleshooting user experience windows
    • Replies: 1
    • Forum: Windows Help and Support
  14. C

    Windows 7 Startup Error (Cannot even reinstall)

    Alright, I'll see if I can make this as comprehensive and straightforward as possible. So for whatever reason, my audio became buggy today and wouldn't work. Previously I had an AUX extension cable leading from my headphones to the port in the back (When I built the rig I was too lazy to plug...
    • Cameron Day
    • Thread
    • audio bios boot issues computer error frozen gigabyte hardware memory nvidia operating system processor ps2 keyboard reinstall safe mode startup troubleshooting usb windows update
    • Replies: 4
    • Forum: Windows Help and Support
  15. Hulk

    Windows 7 windows 7 frozen at starup

    hi im a beginner in windows 7 just upgraded from windows vista.my problem started yesterday, when windows at startup it just goes black but i can see the cursor. it freeze there for so long that i have to restart again, even in safe mode is all black with the cursor. this what i have done before...
    • Hulk
    • Thread
    • beginner black screen cursor frozen safe mode startup troubleshooting update windows 7 windows vista
    • Replies: 6
    • Forum: Windows Help and Support
  16. D

    Windows 7 Taskbar Issue upon startup

    Just today, my computer shut down to do some Windows updates; annoying, but something I've come to randomly expect from Microsoft's products. It is the only programming change I have noticed within the last 24 hours. Okay, to my problem. It seems that whenever I start my computer up my...
  17. D

    Windows 7 Icons Dont work and programs won't start

    Started my daughters computer today and it boots up just fine, but when I double click on any of the icons, its just hangs for a few seconds and nothing happens. If I open the task manager, there is no sign of the program there either. I have tried in it safe mode also and same issues. Does...
    • drpigskin
    • Thread
    • application boot issues frozen icons programs safe mode system restore task manager troubleshooting windows
    • Replies: 5
    • Forum: Windows Help and Support
  18. T

    Windows 7 I have a problem with my taskbar

    Hi everyone i just joined the forum. The problem is when i start the computer and then open a browser(IE or Chrome),my taskbar gets frozen and it doesnt respond for a while(1 or 2 mins.) i wonder what makes this? Could you help me ? note: im using Ultimate version. Thank you
    • taskbar
    • Thread
    • browser chrome computer frozen help internet explorer problem response time taskbar windows ultimate
    • Replies: 2
    • Forum: Windows Help and Support
  19. jimjamstew

    Windows 7 Running Windows7 - tried to run an 'upgrade' to repair an issue - now frozen on 'Starting Windows'

    Hi All, Swift help would be appreciated on this. I have been running Windows 7 on my pc for 3 months with great satisfaction (I upgraded/clean installed from Vista). However, tonight my pc wouldn't recognise any USB hardware (some of which I can only assume are internal, as my keyboard and...
  20. G

    Windows 7 Mouse Problem with VirtualBox

    I'm running Win XP Pro on VirtualBox V3.1.3 inside Win7 Home Premium and I have a mouse problem I've installed Guest Additions but my mouse isn't working properly Once I've booted up Win XP Pro my mouse travels OK across the Win7/Win XP Pro window boundary But, when I click the Mouse inside...
    • grimoldie
    • Thread
    • boundary capture emulation frozen guest additions host interaction keyboard mouse problem software suggestions tech support troubleshooting user guide virtual machine virtualbox windows 7 windows xp
    • Replies: 1
    • Forum: Virtualization