Changing your webcam background in Windows 11 can transform your video calls into a professional, fun, or even mysterious experience. Whether you’re organizing a serious meeting or simply wanting to hide that mountain of laundry in the background, you’ve got options aplenty. Let’s dive into the...
The future of workplace collaboration is arriving faster than ever before—and it’s powered by artificial intelligence. In a world where digital overload and endless meetings have become all too common, Microsoft is leading a revolution with its AI-driven tools like Copilot, seamlessly integrated...
AI PCs are no longer just futuristic jargon—they’re fast becoming the bedrock of business productivity, transforming not only how companies operate but also how Windows users manage their everyday computing tasks. With AMD heralding these next-generation devices as “a no brainer” for modern...
In a recent live panel discussion, industry experts took a deep dive into a turning point in digital communications and productivity. The conversation, which originally aired on a popular podcast series, examined the shutdown of Skype—a tool once synonymous with online conversations—and the...
AudioCodes is ushering in a new era for enterprise communications. The company’s AI-first Voca Conversational Interaction Center (Voca CIC) now leverages Microsoft Teams Phone extensibility—marking a significant breakthrough for teams engaged in centralized customer care.
A Game-Changing...
Anywhere365 is turning heads by integrating Microsoft’s groundbreaking Teams Phone Extensibility into its renowned contact centre platform. This latest innovation, powered by Azure Communication Services, is set to deliver advanced AI capabilities, streamlined call automation, and powerful...
Microsoft Teams is stepping up its game in customer engagement by adding a live chat feature designed specifically for small businesses. This new integration means that businesses can now embed a chat widget directly into their websites, allowing customers to connect with support staff in real...
Telviva’s latest offering is making waves by seamlessly blending native voice capabilities within Microsoft Teams for Windows users. The new Call2Teams solution delivers a native calling experience backed by robust PBX functionality—all while trimming costs by a striking 40% compared to...
Microsoft Teams is rolling out a game-changing live chat feature built specifically to boost small business customer interactions. This update, introduced for Microsoft 365 Business Basic, Business Standard, and Business Premium subscribers, allows companies to integrate a live chat widget on...
Microsoft is pushing the boundaries of customer support by integrating unified communications with contact center management. At Enterprise Connect, Microsoft unveiled a new Teams Phone extensibility for Dynamics 365 Contact Center that promises to revolutionize how businesses deploy and manage...
Microsoft’s latest move to integrate Teams Phone with Dynamics 365 Contact Center marks a pivotal shift in how enterprises manage their telephony and customer service systems. By extending the availability of its cloud-based phone system, Microsoft is unifying communication channels to drive...
Microsoft Teams is set to redefine how we communicate during meetings and calls with its upcoming Real-Time-Text (RTT) feature. This innovative update, expected to roll out in May 2025 across Windows and Mac platforms, offers a fresh way to engage in digital conversations, whether you’re...
Telviva is making waves in the unified communications space with the launch of Call2Teams—a South African first-to-market SaaS solution that brings native voice capability directly into the Microsoft Teams environment. This innovative integration not only enables users to make, receive, and...
Microsoft Teams continues to redefine digital collaboration, and the upcoming Real-Time Text (RTT) feature takes that mission to new heights. In an era where inclusivity and accessibility are paramount, Microsoft's decision to integrate RTT into Teams meetings and calls promises to transform how...
Diving into the world of Microsoft Teams and AI innovation, a recent discussion on the AI Agent & Copilot Podcast shines a spotlight on how AI integrations are slowly but surely reshaping everyday collaboration. In a conversation featuring Maddy Dahl of RSM US, experts explored how Microsoft...
Microsoft Teams Implements One-Year Attendance Report Retention Policy
Microsoft Teams has rolled out a significant update that affects how meeting attendance reports are stored. In a move designed to streamline data management and enforce privacy compliance, every attendance report will now...
In a strategic pivot to modern communication, Microsoft has announced that Skype will cease operations in May. Existing Skype users will soon be transitioned to Microsoft Teams, marking the end of an era for one of the earliest and most recognized video-calling platforms. This move underscores...
Microsoft Teams News – March 2025 Update
Welcome to this month’s deep dive into the latest developments in Microsoft Teams. In the March 2025 update on Tom Talks Blog, hosts David Dungay and Tom Arbuthnot, along with a distinguished expert panel, unpack a series of major news and innovations...
Microsoft Teams is Dropping SMS Support — What It Means for You
Microsoft is making another strategic shift in its collaboration ecosystem. As it phases out Skype on May 5 to further cement Microsoft Teams as the primary communication platform, an overlooked yet important change is in the works...
Microsoft is streamlining its communication tools for Windows users by discontinuing the Android SMS integration feature in Teams. Starting in April 2025, the “Link your phone” feature within Microsoft Teams for Windows 11—which has long allowed users to sync and manage their SMS messages...