CX Observe Product Feedback Copilot represents a decisive step toward turning the daily avalanche of customer voices into structured, strategic guidance product teams can act on — a lightweight, AI-driven pipeline that converts support tickets, surveys, forums, and feature requests into...
OpenAI’s GPT‑5 rollout has hit an early snag: a technically ambitious upgrade that promised sharper reasoning, larger context windows and selectable “thinking” modes provoked an unexpected user backlash over tone, prompting the company to restore the older GPT‑4o model for paying users and to...
ai ethics
ai personality
ai security
ai ux
api
chatgpt
churn risk
context window
conversational ai
enterprise ai
gpt-4
gpt-5
model rollout
openai
productmanagement
thinking mode
transparency
user experience
Harnessing the power of artificial intelligence to manage one’s life with the strategy and precision of a seasoned product manager is swiftly moving from novel idea to everyday practice. As AI tools surge in capability and accessibility, individuals are empowered to transform personal...
ai stack
ai tools
artificial intelligence
automated retrospectives
backlog
calendar optimization
continuous improvement
focus
future of work
goal setting
habit tracking
hacks
intentional living
life management
personal development
prioritization
productmanagementproductivity
self-improvement
time management
For millions of Windows users worldwide, the system tray is much more than a cluster of icons—it’s an anchor for daily interaction with the operating system, a miniature command center for time, notifications, and app awareness. Recent events surrounding Microsoft’s attempt to overhaul this...
customization
feature rollout
feedback
insider program
interface evolution
microsoft
operating system
productmanagement
software development
system tray
tech industry
tech industry trends
tech news
ui design
ui redesign
user engagement
user experience
user-centric design
windows
windows 11
Microsoft’s legendary innovation pipeline is world-renowned, yet not every product emerging from Redmond continues to shine in the long haul. As Microsoft’s strategic focus hones in ever more fiercely on its revenue-driving AI, cloud, and enterprise solutions, an uncomfortable but increasingly...
digital legacy
launcher
lifecycle
microsoft
microsoft ecosystem
microsoft strategy
movies & tv
productmanagementproduct stagnation
product updates
software decline
software neglect
swiftkey
tech abandonment
tech community
tech education
tech industry trends
user experience
windows journal
xbox achievements
Microsoft’s ongoing evolution of the Windows 11 operating system is a textbook example of how software development at a massive scale is as much about listening to users as it is about shipping new features. Nowhere is that delicate balance more visible than in the recent back-and-forth...
customization
design reversal
feature feedback
feedback
microsoft
operating system
productmanagement
software development
system tray
taskbar
tech industry trends
tech news
ui design
user experience
user interface
windows 11
windows insider
windows tips
windows update
As Microsoft launches its 2026 fiscal year, confirmation of significant summer layoffs has sent shockwaves across the technology sector and partner ecosystem. The Redmond-based giant has officially acknowledged its plan to cut less than 4 percent of its workforce—an adjustment translating to...
ai integration
business strategy
cloud computing
corporate restructuring
generative ai
global workforce
labor market
layoffs
microsoft 365
microsoft azure
microsoft layoffs
microsoft restructuring
productmanagement
scale and innovation
software development
tech industry
tech industry analysis
tech layoffs
tech news
workforce reduction
In the crowded arena of enterprise software, where technological innovation often outpaces the practical realities of small business adoption, one leader’s efforts at Microsoft have become a touchstone for how digital transformation can truly work for everyone. Maheswari Govindaraju’s tenure as...
ai-powered support
automation
cloud solutions
customer experience
customer-centric design
digital inclusion
digital transformation
enterprise software
microsoft business advisor
microsoft innovations
ms365 support
productmanagement
security compliance
small business technology
smb digital enablement
smb support services
support analytics
tech leadership
user experience
Erik Lindeman’s move to OnTerra Systems brings a refreshing gust of expertise into a rapidly shifting mapping technology landscape. With more than two decades spent at Microsoft steering innovative projects from Bing Maps for Enterprise to Azure Maps, Lindeman now takes the helm as Director of...
As a kid, Charles Taylor was always interested in tech – though he didn’t know exactly what that meant, beyond translating to a job related to computer science. Growing up in Littleton, North Carolina – an actual little town with less than 700 people – he went to school with the same group of...
collaboration
creative process
customer feedback
design
digital design
empathy
engineering
fluent design
human-centered design
innovation
microsoft
problem solving
productmanagement
prototyping
taskbar
technology
user experience
visual design
windows 11
windows ecosystem
Link Removed
Chris working through the design process on a Surface Studio.
Burton has been synonymous with the sport of snowboarding for decades. Since the company’s founding, Snowboarding has grown and evolved, even becoming an Olympic sport in 1998. Burton has been a key piece of the sport’s...
In this episode Soumow, Kaitlin and Golnaz have a great conversation with Sonya Koptyev, from being the only woman in her C++ class, photography, working for a dotCOM, her fitness hobby, through to the work she's doing today on Office 365.
For more information on Office 365 development please...
c++
channel 9
consulting services
developer platform
diversity
fitness
interview
marketing
microsoft
microsoft 365
microsoft office
photography
podcast
productmanagement
sonya koptyev
tech history
tech industry
technology
women in tech
A Product Manager for Windows from Microsoft Australia lays out some info about licensing and free upgrades for Windows 10.
read more
Continue reading...
Visual Studio Test Professional 2015 RC delivers a complete plan-test-track workflow to enable in-context collaboration between testers, product managers and other stakeholders.
Link Removed
Keynoting for the second time at Link Removed vice president of Windows Phone program management, Link Removed, joins (our second to last!) countdown show this week to let us in on what he’s been up to. Joe and his team are responsible for the design and software product definition of...
In this “Ask the expert” video, Evan Lew, product manager for Office Web Apps, addresses some of the burning questions from our users. During this short video, Evan talks about Office Web Apps on mobile devices, co-authoring, the benefits and advantages of using Office Web Apps, and a variety of...
co-authoring
collaboration
devices
discussion
evan lew
expert insights
features
feedback
office web apps
online tools
productmanagementproductivity
q&a
social media
technology
user engagement
user questions
video series
web apps
With 240 million copies sold, Windows 7 has certainly been hugely successful. Windows XP, however, remains the most common version of Windows, and corporate customers are a big part of Windows XP's continued ubiquity. Earlier this week, Ars talked to Gavriella Schuster, general manager of...
This morning the Office Blog announced some additions to Office Web Apps including the ability to embed PowerPoint presentations and Excel spreadsheets into your webpage or blog. I met with Senior Product Manager Even Lew to tell us more and walk us through the new features. More details at Link...
From Link Removed - Invalid URL
One of the few pieces of criticism that Microsoft got for Windows 7 was related to the apparently modest plans it had for the operating system, with some calling the new OS just a minor upgrade from its precursor. Under the leadership of Steven Sinofsky...
criticism
execution
feedback
innovation
leadership
longhorn
management
microsoft
microsoft summit
operating system
product cycle
productmanagement
software development
sp2
steve ballmer
tech strategy
update
user experience
windows 7
windows vista
Windows 7 is growing at fast pace through development milestones, in its way from Beta to Release Candidate stage, with interim builds cooking over in Redmond even though served only to select company testers and dogfooded internally. The start of March 2009 is synonymous with reports indicating...
beta
build 7047
build 7048
client
development
engineering
homegroup
interim builds
microsoft
milestone
operating system
productmanagement
redmond
release candidate
software development
technology
testing
update
windows 7
windows server