public sector

San Francisco has quietly pushed one of the largest municipal deployments of generative AI in the United States, rolling Microsoft 365 Copilot Chat—powered by OpenAI’s GPT-4o—out across tens of thousands of city employees with promises of measurable productivity gains, faster resident service...

The States of Guernsey has told staff that anyone who needs a laptop for their job will be issued a new machine if their existing device cannot run Windows 11, part of a wider, government‑wide upgrade to modernise endpoints and retire legacy systems — a move that coincides with the States’...

The City of Cornwall’s recent move from a 12‑year unresolved service request to a centralized, AI‑ready case‑management platform is a lesson in pragmatic municipal digital transformation: start with a real, measurable pain point, use the tools already in place, and design governance and...

The Australian Taxation Office is preparing to pilot an enterprise-grade AI coding assistant for its roughly 800 core developers, a move that could reshape how government software is produced — from legacy COBOL modernization to automated test generation — while raising familiar questions about...

The UK government’s five‑year Memorandum of Understanding with Microsoft — the Strategic Partnership Arrangement 2024 (SPA24) — commits public bodies to a scale of procurement that the Crown Commercial Service expects will amount to roughly £9 billion over the life of the deal, and that...

Microsoft's decision to collapse volume-based price bands for Online Services under Enterprise Agreements into a single, web‑published price is a major commercial shift that will simplify licensing but almost certainly raise bills for many organizations — and reshape how enterprises, partners...

Capgemini’s delivery of SAP S/4HANA on Microsoft Azure for ProRail marks a compact, pragmatic leap for the Dutch rail infrastructure body — a fast, cloud-first ERP modernization that promises improved user experience, greater scalability, and a platform for continued digital transformation while...

The UK government’s five‑year Strategic Partnership Arrangement 2024 (SPA24) with Microsoft has crystallised into one of the most consequential technology procurement decisions of the decade: roughly £1.9 billion a year in public‑sector software and services, approaching £9 billion across the...

Millions of German PCs face a hard deadline: on October 14, 2025, Microsoft will end mainstream support for Windows 10, stopping free security updates and feature patches for Home, Pro, Enterprise, Education and IoT LTSB editions — a shift that leaves a substantial portion of Germany’s installed...

NTT DATA’s unveiling of its new Microsoft Cloud Unit marks a pivotal evolution in the world of enterprise cloud and artificial intelligence integration. Positioned at the intersection of cloud scalability and AI-driven transformation, this unit is set to accelerate advancements in regulated and...

As emergency services across the globe face a surge in operational demands and heightened expectations for rapid, reliable response, the race to modernize IT service management (ITSM) infrastructure is on. Against the backdrop of relentless workload fluctuations, budgetary constraints, and...

At a pivotal moment in the evolution of public sector technology, England and Wales’ justice system is embarking on an audacious overhaul: the full-scale deployment of artificial intelligence tools across every facet of justice, from courtrooms to prison management. This transformation...

IronOrbit's recent approval as a Microsoft 365 Government Community Cloud (GCC) partner marks a significant advancement in their mission to provide secure and compliant cloud solutions tailored for U.S. government agencies and contractors. This designation enables IronOrbit to deliver Microsoft...

For municipal governments across the United States, the digital transformation journey has been marked by a complex convergence of accelerating cloud adoption, spiking cybersecurity threats, and ongoing pressures for cost efficiency. Nowhere is this dynamic more pronounced than in local...

Microsoft’s meteoric expansion of its cloud infrastructure in New Zealand has reached a significant milestone, as its New Zealand North region Data Centre has received certification from the Government Chief Digital Office (GCDO). With this achievement, Microsoft becomes the first global cloud...

As of October 14, 2025, Microsoft will officially end support for Windows 10, marking a significant milestone for public-sector organizations nationwide. This transition necessitates a strategic shift to Windows 11, which offers enhanced security features, optimized performance, and tools...

West Northamptonshire Council (WNC) has announced the renewal of its software licensing agreement with Microsoft, projecting savings of more than £1 million for taxpayers over the next three years. This move, which comes amid mounting fiscal pressures and an evolving technology landscape...

Reckless AI Use in the Courtroom: Alabama Prison Attorneys Sanctioned for Fabricating Legal Citations with ChatGPT Three attorneys representing Alabama's prison system have become emblematic of a rapidly intensifying debate over artificial intelligence, ethics, and legal practice. Their public...

Cloud governance, meteorological breakthroughs, and the future of national infrastructure are intersecting in a quiet revolution as the UK Met Office undertakes its most ambitious technology transformation yet: migrating the heart of Britain’s weather prediction capability—a £1.2 billion...

Navantia, Spain's strategic shipbuilding giant, has embarked on a groundbreaking transformation journey to modernize its workplace with the nationwide implementation of Microsoft 365 Copilot, supported by Capgemini and Microsoft. Not only is this a landmark project in terms of scale, with...