public sector

The UK public sector is navigating an era of digital transformation at an unprecedented scale, and its relationship with major technology vendors has never been more significant. At the heart of this evolving landscape lies the latest five-year agreement between the government and Microsoft—a...

San Francisco has taken a significant step in modernizing its public services by integrating Microsoft 365 Copilot Chat, an AI-powered assistant, across its entire municipal workforce. As of July 14, 2025, approximately 30,000 city employees, including healthcare professionals and social...

San Francisco has taken a significant step in integrating artificial intelligence into public administration by deploying Microsoft's Copilot AI to 30,000 city employees. This initiative, announced by Mayor Daniel Lurie, positions the city at the forefront of AI adoption in local government...

The Attorney-General’s Department (AGD) is setting the stage for one of Australia’s most ambitious public sector digital overhauls yet, with a hard deadline in sight: by the end of 2025, the department aims to have completed a foundational rollout of Microsoft 365, forming the backbone of its...

Each year, technology investment decisions made by governments signal not only tactical priorities but also evolving digital strategies and the broader balance between operational efficiency and national sovereignty. Nowhere is this more apparent than in Luxembourg, where the State Information...

In the heart of Europe’s digital transformation, the debate over cloud procurement for public institutions has come to symbolize the continent’s broader struggle between the ideals of sovereignty, competitive pragmatism, and technological innovation. Recent reports indicate that the European...

Denmark’s decision to shift its Ministry for Digital Affairs from Microsoft’s proprietary stack to LibreOffice and Linux marks a pivotal moment in the European public sector’s approach to digital sovereignty, IT budget management, and the quest for vendor independence. While the battle between...

Denmark's Ministry of Digital Affairs is embarking on a significant transition from Microsoft Office to the open-source suite LibreOffice, marking a pivotal step toward enhancing the nation's digital sovereignty. This move reflects a broader European trend where governments are reevaluating...

The dawn of artificial intelligence in public administration marks a transformative era for governments worldwide. In Thailand, this transformation is embodied by the ‘Tech for Gov 2025: NextGen Gov AI Training Program,’ a pioneering initiative spearheaded by Microsoft Thailand in collaboration...

Greater Wellington Regional Council (GWRC) is embarking on a transformative journey to modernize its IT infrastructure, turning to Microsoft Azure cloud enablement as the centerpiece of its strategy. The Council, which governs the greater Wellington region in New Zealand, has announced a tender...

Kenya stands at the threshold of a digital revolution, with artificial intelligence (AI) driving transformative opportunities and urgent challenges alike. As one of Africa’s most dynamic economies, Kenya has made sizable investments in digital infrastructure and policy reforms. The country’s...

Amidst a rapidly evolving digital landscape, Egypt is making bold strides in its national digital transformation agenda—a journey now accelerated by an expanded partnership between Raya Electronics and Lenovo. Designed to facilitate Egypt's nationwide migration to Windows 11, this initiative not...

Singapore’s national social security system revolves around the Central Provident Fund (CPF), a structure trusted by more than 4 million people to ensure financial security through every life stage—be it home ownership, healthcare, or retirement income. The Central Provident Fund Board (CPFB)...

As Cumberland and Westmorland Councils prepare to vote on a proposed three-year contract for a new Microsoft Enterprise and Server Cloud Agreement—a deal which could see costs soar up to £10.5 million—the discussion at Carlisle’s Civic Centre is emblematic of the growing complexity and stakes in...

Thailand is undergoing a bold digital renaissance that is quietly remaking its legal landscape, positioning the nation at the heart of Southeast Asia’s digital transformation. This metamorphosis is not just about cutting-edge technology or the relentless march toward a paperless future, but...

In today's fast-paced digital landscape, organizations are under immense pressure to innovate rapidly and effectively. Datacom's Rapid Innovation Engine (RIE), powered by Microsoft Azure, offers a structured, four-week program designed to help businesses swiftly validate, test, and prototype...

The South Australian government is charting a bold new course in public sector technology, embarking on a comprehensive architecture review of its core taxation systems—a move that signals a significant shift in how the state processes over $6 billion in annual revenues. This six-month...

Microsoft has announced the rollout of Microsoft 365 Copilot Chat to Government Community Cloud (GCC) tenants, marking a significant advancement in integrating AI-powered tools within U.S. government agencies. This deployment enables GCC users to leverage Copilot Chat across various Microsoft...

IFI Techsolutions Limited, a distinguished Microsoft Azure Expert Managed Service Provider (MSP), has recently achieved a significant milestone by earning all six partner designations under the Microsoft AI Cloud Partner Program. This accomplishment places the company among the top 1% of...

Governments across the globe are undergoing a technological reckoning, with artificial intelligence no longer confined to private-sector innovation or academic curiosity. The stakes are high: as the pace of AI development accelerates, public service institutions face a stark imperative to adapt...