family tech

Microsoft Copilot’s holiday push — the playful “12 Days of Eggnog Mico” series — represents a subtle but significant shift in how big tech uses generative AI to connect with families and reshape seasonal marketing. Over the December run, Copilot published daily, kid-friendly explainer posts and...

Microsoft’s AI chief distilled a product pitch, a safety manifesto and a public challenge into one plain sentence this week: “I want to make an AI that you trust your kids to use.” That declaration, delivered by Mustafa Suleyman as Microsoft rolled out a major Copilot consumer update, signals a...

OpenAI’s plan to add parental oversight features to ChatGPT is the company’s most far‑reaching safety response yet to concerns about young people using conversational AI as an emotional crutch — a shift that pairs technical changes (stronger content filters, crisis detection and one‑click...

Between spelling tests, soccer practice, and never-ending homework assignments, primary school can feel overwhelming not just for kids, but for parents as well. Today’s digital landscape offers unique challenges—endless distractions, scattered resources, and the ever-present struggle to balance...

Parents across the globe rely on Microsoft Family Safety to protect their children online, fostering a safe digital environment where the dangers of the internet are kept at bay through robust parental controls and targeted app restrictions. However, a recent and rather frustrating bug is...

Every year, Microsoft’s Imagine Cup draws the world’s brightest student technologists into a high-stakes tournament, but the 2025 edition brings a poignant, deeply personal narrative to the fore. Two Stanford juniors, Daniel Kim and Arjun Oberoi, have propelled their startup dream into the...

For many years, the role of family “tech support” has loomed large. Whether it was explaining the difference between a shortcut and an installed application, or navigating the sometimes maze-like corridors of the Windows Settings menu, these tech conversations have been a rite of passage for...

Not content with letting you paint your desktop in weird pastel hues or chasing you down with AI-powered widgets, Microsoft is now ready to add a little more, shall we say, color, to your conversations—by letting you toggle off the profanity filter for voice typing in Windows 11. That’s right...

In a world where the operating system on your home computer is as much a service as it is a tool, it's no wonder that many of us inadvertently become on-call tech support for our families. If you've ever fielded a late-night call about a printer that refuses to print or a browser that suddenly...

My sister put a password on my Wii U, and the only way to get a master key so I can reclaim it is via email. The only problem is, when she changed my pin, she also replaced my email with hers. I can access her email if I log on to her old desktop on my computer, where she has her email password...

Running underWin7 SP1. I'm not sure just how iTunes gets involved here, so please bear with me. My daughter used to have no problem downloading photos/videos from her iPhone just by making a USB connection, and presumably iTunes was what noticed the connection; however, the activity resembled...

Running iTunes 12.4.2 under Win7 SP1. Recently, something happened so that selecting any song gives me "The song ... could not be used because the original file could not be found. Would you like to locate it?" The location attempt inevitably gets me nowhere. Can I recover from this...

I am visiting my grand daughter at my other daughter's house. Of course my grand daughter says, "Grandpa, can you look at my PC. It keeps going to sleep when I'm working on it. It has been working fine until I arrived here" Some may recall this is a new PC (approx. 7 months ago) that I bought as...

I am running Win7. My 4yr old got an interactive Dora doll that I couldn't get working. After hours on the phone with Dora support and researching others experience, I decided it just wasn't getting along with 7. I decided the easiest thing to do would be just install Xp and dual boot. With...