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  1. B

    Windows 8 I can't connect to the proxy server, yet I haven't installed one.

    I don't know where else to ask this so I am posting this here: A few days ago I installed a third party program which installed a hijacking search engine called snap.do, I then proceeded to uninstall it but now I can't connect to the internet altogether, so I run a virus scan and a few things...
    • Barney Whitmore
    • Thread
    • browser settings command prompt hijack internet access malware network issues network settings proxy search engine sfc snap.do system files tech support third-party tools troubleshooting uninstall virus scan
    • Replies: 17
    • Forum: Windows Help and Support
  2. J

    Windows 7 Name still appears after uninstalling

    I had a problem with snap.do becoming installed on my win 7 machine. Ran uninstall, ccleaner and spybot which removed the problem, however the name snap.do engine still remains in control panel features and programs. I have also done a registry edit and can find no software relating to this...
    • jonc
    • Thread
    • ccleaner cleanup control panel registry snap.do software removal spyware uninstall windows 7
    • Replies: 7
    • Forum: Windows Help and Support
  3. Isfand

    Windows 8 unable reset/refresh win 8.1

    Due to malware issue (snap.do) i want to refresh or reset my windows 8 (updated to 8.1). but on restart it gives the following error The application or operating system couldn't be loaded because a required file is missing or contains error. File:\Windows\system32\winload.efi Error code...
    • Isfand
    • Thread
    • error malware recovery media refresh reset snap.do system files troubleshooting windows 8.1 winload
    • Replies: 1
    • Forum: Windows Help and Support
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