support services

BUI’s announcement that it has become the first Microsoft Solutions Partner in South Africa to earn the new Support Services designation is more than a marketing milestone — it is a signal that the bar for post‑sales technical support across the Microsoft ecosystem has moved from checklist to...

As Windows 10 approaches its much-publicized end of life, Microsoft is offering users a trio of enticing exit ramps—if not from the operating system itself, then at least from the looming specter of unpatched vulnerabilities. With the mainstream support cutoff date on the near horizon, the...

HostColor.com’s recent expansion into new data center locations in Los Angeles and New York with advanced AMD dedicated server offerings underscores several critical trends reshaping the cloud and hosting infrastructure sector. As organizations—from AI startups to large-scale SaaS providers—seek...

Amazon Web Services, the global leader in cloud computing, has taken a significant step toward greater transparency and customer empowerment with the launch of its centralized Product Lifecycle page. This new resource, which aggregates crucial information about service trajectories—including...

Small business owners are already thinking ahead to 2018, with a recent survey suggesting they are excited to bring new ideas to fruition but challenged to stay on top of advancing technology. In fact, 90 percent of small business owners plan to hire one to two new employees in the upcoming...

Have a customer who has a XPS system that will no loger read some of his DVD games and all DVD movies. The DVD's in question work before on the system and still works on other computers. After discussing with him if anything change on his system around the time this started he did mention a...

I had a Microsoft Bluetooth Notebook Mouse 5000 before with my Windows 7 HP laptop and it worked great, but then I lost it. So I bought a new one and put fresh batteries in it, but I can't pair it. I think the computer is trying to connect to the old one, but I can't delete the old mouse - I...