support

  1. How to get the Windows 10 November 2021 Update

    Today marks the beginning of the Windows 10 November 2021 Update availability. We continue to listen to customer feedback to adapt Windows to meet your needs as part of our ongoing support for Windows 10, and have scoped the November 2021 Update to focus on productivity, management and security...
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    Windows 10 Thunderbolt Software for Windows 11?

    I have installed the latest Intel TB driver for the Asus Thunderbolt EX 4 card in my PC (v1.41.1134.0), but cannot find the MS TB Control Center app on the MS store. The TB app from Asus will not install on my system (install process just dies). Can anyone tell me where to find the MS TB...
  3. Get help when you can't start your camera

    Get help when Windows can't find the camera Continue reading...
  4. Open the Camera in Windows

    How to open the Camera app in Windows Continue reading...
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    Can we recovery ransomware files?

    Hello. We had last week a ransomware attack, our server where infected, we already have our services running. The server is here with us, we didn't recover all files. The question is, exist a company that could safely recover files from infected systems with ransomware? Thanks all for your support.
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    Windows 10 Start up item

    Each time I start up I get the following item. I click OK and it goes. I have tried Ccleaner but it does not remove it. Is it important and how do I remove it. Regards Terry Green
  7. Camera doesn't work in Windows

    Learn how to troubleshoot when the camera is not working in Windows 10 or you see errors 0xA00F4244 or 0x200F4244. Continue reading...
  8. Windows 11 I finally decided that I would go ahead and install Upgrade to Windows 11 and...

    It says my PC, which has about 10 times the minimum requirement, doesn't meet the minimum specification. It upgraded my Tablet without ever checking, and it runs great. I can't find the page I started the process on my laptop, it did the whole process online, I just said go ahead, and it...
  9. Help in Notepad

    Get answers to common questions about Notepad. Continue reading...
  10. Cortana and privacy

    Find out how Cortana uses your personal data to personalize your experiences and assistance, and how to control which data is collected. Continue reading...
  11. Windows Media Player

    Learn how to download and customize Windows Media Player. Get troubleshooting help and how-to information for Windows Media Player 12. Continue reading...
  12. Install and use a scanner in Windows 10

    Learn how to install a scanner and use it to scan pictures and documents in Windows 10. Continue reading...
  13. Windows Media Player errors

    Learn how to troubleshoot Windows Media Player errors. Explore resources for general help with Windows Media Player. Continue reading...
  14. KB5007115: Out of Box Experience update for Windows 10, version 2004, 20H2, and 21H1: October 26, 2021

    Continue reading...
  15. Windows 10 Edge and Internet Explorer are the only working browsers and I don't know why...

    As the title suggests, I can't open any browsers except Edge and Internet Explorer. I've tried Chrome, Firefox and Opera and none of them work. I've run updates, tried uninstalling and reinstalling the browsers, removed antivirus, changed default browser etc. So far none of these have worked. It...
  16. Windows 10 WhatsApp doesn´t work today

    Hello, My system is: Edition Windows 10 Home Version 21H1 Installed on ‎14/‎08/‎2020 OS build 19043.1288 Experience Windows Feature Experience Pack 120.2212.3920.0 -------------------------------------------------------------------- I installed Whatsapp version 2.2140.7 (WhatsAppSetup) from...
  17. October 12, 2021—KB5006669 (OS Build 14393.4704)

    Continue reading...
  18. October 12, 2021—KB5006670 (OS Builds 19041.1288, 19042.1288, and 19043.1288)

    Continue reading...
  19. Pin apps and folders to the desktop or taskbar

    In Windows 11, apps don't automatically get added to your desktop. Learn how to pin apps to your desktop or taskbar. Continue reading...
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    Windows 10 "Open with..." menu not allowing me to select my own programs.

    When opening a file not already associated with a program, or using the "Open with..." menu in the context menu, I cannot select my own programs to open the file, as clicking "More apps" or "Try an app on this pc" does nothing. This extremely annoying as I cannot open even an image or a text...