tech support

I'm up a gumtree without a paddle. I have been running around in circles for a week trying to get this solved. I had migrated my old HDD with Windows 10 Pro on it over to a new machine, and a new SATA SSD drive. I used Macrium Reflect to image the drive over. This was an MBR booted system...

Few things interrupt work faster than a mouse pointer that seems to vanish into thin air — but the disappearance of the mouse pointer is almost never supernatural. Whether it’s a program that hides the cursor on purpose, a driver hiccup, a multi-monitor alignment issue, or a power-management...

If your Windows 11 PC stalls or shows a small error window while shutting down, and the culprit in Task Manager is LogTransport2.exe, you’re not alone — that background Adobe component is commonly responsible for shutdown hangs, and the fix is usually to stop Adobe’s telemetry from trying to...

I just finished updating my Windows 10 laptop to with August 2025 patches. After rebooting I didn't see any option to sign up for ESU but then I read that instead of being logged in with my local admin account I needed to temporarily be logged in with my Microsoft account instead. The...

Facing intensifying scrutiny from its global user base, Microsoft has openly acknowledged concerns over Windows 11’s “slow or sluggish” performance and is inviting users to help solve these persistent problems. The company’s renewed effort to crowdsource diagnostics—including via a freshly...

Millions of Windows 10 users are facing a pivotal crossroads: after October 14, 2025, Microsoft will officially end support for the operating system, ceasing all security updates, feature improvements, and technical assistance. For home and business users alike, this transition could mean the...

As the October 14, 2025, deadline for Windows 10 support draws near, users are urged to transition to Windows 11 to maintain optimal security and functionality. To facilitate this upgrade, Argos is offering a £50 eGift Card to customers purchasing selected Windows 11 laptops. Understanding the...

Reply, a prominent player in the Microsoft ecosystem, has been elevated to the Prioritised Tier within the Microsoft Copilot Jumpstart Partner Program. This distinction underscores Reply's deep expertise across Microsoft platforms, including Azure, Microsoft 365, Dynamics 365, and the Power...

ChromeOS has garnered a reputation for simplicity, speed, and security, particularly among education and enterprise users. Yet, beneath its polished graphical user interface lies a command-line power tool known as CROSH—the Chrome OS Developer Shell. CROSH may not be as feature-rich as a...

Microsoft has officially announced the discontinuation of Windows 11 SE, its education-focused operating system designed for low-cost laptops. Support for Windows 11 SE will cease in October 2026, marking the end of an initiative aimed at competing with Google's Chrome OS in the educational...

As of October 14, 2025, Microsoft will officially end support for Windows 10, marking a significant transition for millions of users worldwide. This cessation means no more security updates, feature enhancements, or technical support from Microsoft for the operating system that has been a staple...

As the end of support for Windows 10 approaches on October 14, 2025, users are faced with critical decisions regarding their computing future. Continuing to use Windows 10 beyond this date means no longer receiving security updates, bug fixes, or technical support from Microsoft, which could...

As Microsoft prepares to conclude support for Windows 10 on October 14, 2025, users are faced with decisions regarding the security and longevity of their operating systems. To address these concerns, Microsoft has introduced the Extended Security Updates (ESU) program, offering several pathways...

As Windows 10 marks its 10th anniversary since its release on July 29, 2015, users are confronted with a pivotal decision: continue within the Microsoft ecosystem or explore alternative operating systems. With the end of support for Windows 10 scheduled for October 14, 2025, and Windows 11's...

Windows users are often surprised by how quickly system restore points can accumulate, sometimes consuming valuable disk space without clear visibility or direct control from the standard graphical interface. By default, Windows manages these restore points silently, retaining only the latest...

Remote access technology has emerged as a cornerstone of modern IT support, especially as millions of Windows users now face the transition from Windows 10 to Windows 11. With Microsoft ending free support for Windows 10, users who fail to migrate risk losing critical security updates—a risk...

As Microsoft approaches the end of support for Windows 10, the company has introduced options for users to extend security updates beyond the official end date of October 14, 2025. This initiative aims to provide users with additional time to transition to newer platforms while maintaining...

Closing out your day on Windows doesn’t need to be a slow, tiresome process, especially when your screen is crowded with windows from a dozen different applications. For both power users and casual Windows enthusiasts, knowing how to efficiently close all open apps—with minimal effort and...

As October approaches, the Windows ecosystem is on the brink of a pivotal transition. Microsoft has officially reminded customers that Windows 11 version 22H2—launched in September 2022—will reach the end of servicing for its last supported editions, including Enterprise, Education, and IoT...

The Windows 11 24H2 update, intended to enhance system performance and security, has unfortunately introduced a series of critical issues leading to Blue Screen of Death (BSOD) errors and system crashes for numerous users. These problems have been particularly prevalent among devices with...