tech support

My old laptop died. The Primary SSD (Windows 10) is still fine, and when I attach it to my new laptop via USB it opens and shows all programs. BUT when I click on one program (Adobe Photoshop) it gives me an error "can't find MSVCR110.dll. The DLL is present, I see it, but it won't run. Is there...

In a world where our devices are practically an extension of ourselves, nothing is more frustrating than encountering issues with our beloved Surface tablets or laptops. Thankfully, Microsoft has provided users with handy tools to diagnose and remedy those common problems efficiently: the...

Hi - I'm migrating from W10 to W11 Pro. My account came across OK, but when I attempted to login to my wife's account on the new system it told me I HAD to create a PIN. She'd always used a password on the old system but there was no bypass here - I had to create a PIN, which I did. When I...

Introduction As October 2025 looms closer, a stark reality confronts millions of Windows 10 users worldwide: It’s time to move forward or brace for the consequences. With Microsoft’s countdown to ending support for Windows 10 officially ticking, the focus shifts to Windows 11. And not everyone...

Are you a Dell user scratching your head as your perfectly functional laptop suddenly powers down out of nowhere after the Windows 11 24H2 update? Welcome to the club! If frustration were a currency, Dell device owners would be rolling in riches right now. But no worries—I’m here to break down...

Encountering a Blue Screen of Death (BSOD) on Windows 11 can be a jarring experience. Toss in the addition of a QR code on the screen, and suddenly you're at a crossroads of confusion and concern. While many users might resort to emotional expressions like “Why me?” or “Not again!” fear not...

Issues fresh installing windows from media creation tool via usb on their Firebat T8 pro plus. I get the below errors, the first one can be fixed with disk part command. However the second one is always there and can’t seem to get rid of it. Installed media tool straight through the media...

It is hard to explain so a picture is worth a thousand words. Here is this grey box with a bar in all my photo thumbnail icons, so what is it and how to I get rid of them?

Today I run into a problem trying to get onto outlook.exchange365.com for my email. Dialog box pops up requesting correct username and password. It will not accept the correct data. It has been a couple of weeks since I was on the desktop but outlook worked fine. I have outlook on my laptop...

Windows 11 24H2 Update Causes Blue Screen Crashes for Western Digital SSD Users The latest installment of Microsoft’s ongoing love-hate relationship with Windows updates has prompted widespread concern among users, particularly those who rely on Western Digital solid-state drives (SSDs). With...

Windows 11's latest update, 24H2, has not only brought new features to users but also a perplexing issue that has left some feeling like they've entered a ghost story—the case of the disappearing mouse cursor. Let’s delve deeper into this odd bug, how it manifests, and what you might do about...

Good day I just installed Windows 11 24h2 Enterprise on my work laptop HP 450 G5, I need Rsat tools to do my daily tasks and when try to install it I get the below error on powershell PS C:\WINDOWS\system32> Get-WindowsCapability -Name RSAT* -Online | Add-WindowsCapability -Online...

Windows 11 KB5043145 has swiftly transitioned from a routine update to a troubled saga worthy of a horror flick—complete with technological terrors like the dreaded Blue Screen of Death (BSOD) and a Green Screen of Death (GSOD). If you've been gaming your way through the weekend or attempting a...

I'm helping my elderly dad restore a Macrium Reflect image from about 4 years ago to a brand new Dell Laptop. I just downloaded the Macrium software to the laptop and started a Restore over whatever was on the laptop. The MR image is located on a separate USB hard drive. Seemed to install OK...

I've been working for a company for about five months from home and things are well. I installed their web based and other programs on my Dell. Today I was notified they want to install a 3rd party app for support that will need admin access. In my Dell I have a number of drives so I plan to...

In the ever-evolving landscape of operating system advancements, Windows 11 has introduced a spectrum of features hell-bent on enhancing user experience. Yet, despite its promising facade, whispers of glitches linger. A particularly frustrating issue has made its rounds among Windows users: the...

Good morning, The update below keeps failing on my server (Windows Server 2019). The error keeps coming up even after restarts etc. Does anyone have a tip on how I can get the update installed properly? It is also an important security-related update. Greetings and thanks, John

Hello, I am using Windows 11, and I have the old Windows Media Player legacy. I created a huge playlist of perhaps 1,000 songs. The playlist worked well. Days later, now the playlist never works, an error says it cannot find the original songs in the playlist. To view the code of the playlist...

Hello All I've just purchased a Dell PC with Window 11. This is new to me and I'm having a wee bit of difficulty coming to terms with it all. I have had McAfee security suite for many years on my PC and have been informed by an associate of mine that Windows Security as built into Windows11...

Hi everyone, some help needed here. My computer in recent months take extremely long to boot up into windows, took an estimated time of 15-20mins to get into windows. It just keeps circling on the login logo before finally getting into windows. This old pc is running on windows 10 pro, 5-6500...