tech support

  1. Dosuza reetz

    Windows 11 Compatibility Issue: Older Laptop Not Meeting Requirements

    Hello everyone, I recently attempted to upgrade my laptop to Windows 11, but I encountered some compatibility issues. My laptop, a [insert model and specs], seems to fall short of meeting some of the requirements for Windows 11, particularly in terms of TPM version and CPU compatibility...
  2. M

    Windows 10 Interrupted blue screen, cannot reinstall windows 10

    Hello, I have encountered a problem on my (windows 10) PC which I am unable to fix and I need help. Below is what happened and what I have tried so far: It started when I opened multiple Twitch tabs on Chrome. My PC started freezing. After some seconds I entered the blue screen, saying to NOT...
  3. D

    MSN and Edge problem.

    I have a problem when using Edge and trying to read MSN, on Win-10. This slows down the whole access to news, it even keeps the added video blank. I am using a fine cable connection, DOWN at 110, UP at 40, on the WWW. At times it will sit with a blank screen for up to one minute before it...
  4. S

    Windows 10 Easy-Peasy PC2PC Transfer?

    Hello, Windows Forum, I am new to the forum and happy to be here! I have a 10-year old Dell XPS 8700 desktop PC that is running Windows 10 and still working nicely. However, I know it can’t last forever, so I am being proactive and getting ready to purchase a new one. I am very concerned...
  5. B

    External Storage Issue

    I use an external Drive to store my files. I frequently get diconnected (usually on Windows updates) and then it takes days to reconnect. I use two computers and both access the ext Drive wirelessly, and usually they can both connect.
  6. MikeHawthorne

    Question about, VirTool:Win32/DefenderTamperingRestore

    Every time I boot, I get this warning from Windows Defender. I've found different information about what this is, from the worst virus in the world to being a glitch in the system. I've read several methods for removing it manually by removing the service folder to run your antivirus. When I...
  7. IanHHH

    Multiple efi partitions in boot manager

    I am multibooting 3 drives (1 Win10 and 2 Win11) the boot manager on one win11 drive is selected in bios. It works but in addition to the named drives it also lists the three efi partitions which are unbootable -of course. I am not sure why they are there and they are a nuisance. How can I...
  8. R

    About Decryption of Excel File.

    Hello Bro, I need a help. Last year i got ransomware attacked. All my file were encrypted. Now I want to decrypt one of my file. Its an excel file. After encryption the format if !.lockfile. If anyone can help me please reply my message or mail me [email protected] so that I can send the file...
  9. S

    Was It Ever Windows 10 ?

    First, How do I find out if win 10 was upgraded to win 11 on a pc I bought, and I think pc did have win 10 because whenever I start pc, Edge comes up and displays tid bits of win 10 info, but I still wonder how to prove it did have win 10 prior to the upgrade? Second, How do I recover win 10 (if...
  10. B

    Windows 11 Win11/Onedrive confusion

    Hello, I've had a nice setup for myself and my family using Win 10 and Onedrive for cloud based files that served either as a backup or ability to share between people. With recently installing Win11 on a couple of computers (first my wife's Surface, and now my personal laptop) everything moved...
  11. H

    Printer series_info.ini keeps appearing on desktop

    Everytime i delete this it always come back. can anyone tell me how to get rid of this?
  12. R

    Need Help With Removing an Image From a Website Screen

    I'm not sure if this is even the right forum or the right part of the Windows Forum, but here goes; please guide me to the right places, if you know of a better one. A little background, so you know what I'm trying to accomplish...if it, indeed, is even possible to do: (This is not going to be...
  13. E

    clear former employer from Windows menu?

    Greetings. New to the forum. Not new to Windows. For the past year, I've been using my personal laptop for work. I had two Office365 Profiles -- personal, and work. I've deleted the work profile, and have scoured the Registry for every instance of my former employer's name, and have removed...
  14. D

    Windows 10 Upgrading and House Cleaning at the Same Time

    I have a 8yo Dell Optiplex 9020 with a new Samsung SSD 870 EVO HD. Win10 and all the apps are running fine. I would like to install Win 11 and maintain all the apps. The trick is I need to wipe the remnants of an old local company that set the computer up for me. They're gone, I don't have...
  15. ShadowTrekker

    Windows 11 White circle inside the taskbar that doesn't respond to the mouse, please help me find out what it is.

    I have a dual monitor setup with Kaspersky Internet Security. The first monitors taskbar doesn't contain the white circle yet the second monitor does. Please refer to pictures. Would someone please help me understand what this is and if it is malicious?
  16. GrateJames

    Booting a cloned disk

    Hello! I'm trying to clone my 512GB SSD to my much larger 4TB USB hard drive, without disrupting the other partitions. I've tried cloning 3 different ways: GParted, Macrium reflect cloning, and Macrium Reflect image and then restored to the drive. In each case I cannot boot. Though the clone is...
  17. docweathers

    backup to 1 TB USB Drive

    I am trying to make a backup on a one-terabyte USB Drive. When I try to make a file history backup it will appear fine for about 5 minutes. Then it shows an error saying that a file on the drive is corrupted and cannot be read. After I got this message I checked the drive for corruption. I find...
  18. F

    Software Goodsync installs new version without authorization - how to prevent?

    I had purchased four fixed permanent licenses of GoodSync in the past, until V.10 I received updates. From V.11 on they moved to an annual subscription plan. So I stayed with V.10 for a long time. Today the program refused to do its job and explained that I only had a free license with limited...
  19. docweathers

    Typing 1 letter and getting several different ones, many examples

    I have a puzzle rather than a problem for you this time.. A couple of mornings ago my wife's two-year-old Dell desktop computer did something very weird I'm curious what you think might have caused it. When you type this ----- you would get this. These would happen consistently on any...
  20. A

    Installing windows 11

    I’m stuck at this screen and any account I put in doesn’t work
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