tech support

  1. F

    TWAIN scanner / scanning software problem

    Desktop 1: Windows 10 64bit + Canon Lide 60 scanner + Brother ADS-1100W scanner + Paperport 11 software has been used since spring 2021, regular Windows Updates without problems. I know that Paperport 11 is from pre-win10 times, but it still works perfectly with the two scanners. And also Canon...
  2. Shankar1234Ram

    Windows 11 Want to Recover shift+deleted files.

    Hello all, I accidentally deleted about 700-1000 image files from my Screenshots folder. I tried using this command with the windows file recovery app - winfr C: D: /regular /n Screenshots\ But its not working. It is returning many many files, but the ones that were deleted yesterday are not...
  3. O

    Can't upgrade to Win 10 from clean install of 7

    Hi All, Have a problem upgrading to 10. I booted from my original win 7 x64 home edition, clean installed, deleted all files. It may be worth noting when I was prompted what disk to put OS on, i deleted 2 100mb partions as I figured they weren't needed, and loaded the OS onto my main 1000gig...
  4. A

    AMD Zen 3 processor not supported by Windows 11?

    Hello, I just spoke with tech support from Microsoft regarding a confusing Windows Health Report. The report states "This PC meets Windows 11 requirements", further down however it says "CPU not supported for Windows 11". The representative said that my CPU generation is not supported because...
  5. firewire

    Help with Gigabyte Mobo and Secure Boot

    I have a Gigabyte X570 Aurous Master mobo. PC health check says that my PC can't run Win 11 because I don't have secure boot. I've looked in the BIOS (under Boot menu) and I don't see secure boot anywhere. Would anyone know, does the Gigabyte X570 Aurous Master support secure boot?
  6. Gunnj88

    Windows 11 Laptop using HDD and SDD to run laptop (Very slow)

    I usually use my laptop for work/study. However, recently, I noticed when I had a lot of tabs open, my laptop was lagging and becoming very slow. I was quite shocked because this had not happened before and my laptop always used to run smoothly (unless there was a majorly demanding software I...
  7. acessmesse3456

    Windows 11 Wifi Problem

    Hello, My wifi symbol dissapears or in wifi option airplane mode apperas and wifi not working in windows 11, this happens when starting up or unplugging my ethernet cable. So I can't connect to wifi anymore a restart doesn't work but turning the computer off and rebooting it, then wifi reapears...
  8. samotaviano

    Windows 10 Can't startup

    I've made a mistake on a cpu that has both windows 10 and 7 in different partitions. I was moving files between partitions and ended up moving windows operation system's files. Now I can't startup neither with windows 10 or 7 Is there a way to chose with windows to startup by using the dos system?
  9. E

    Windows 8 Win startup script - open a browser full screen on a selected display

    Hi, is it possible to make a startup script (win 7-10) doing the following: 0. Script starts with the OS. 1. Detects connected to PC displays (I use a TV display, hdmi). 2. Opens a web browser on TV (f.ex. display 1) FULL screen mode. 3. The browser starts with a particular user profile (f.ex...
  10. whoosh

    VIDEO MacBook Air Liquid Damage, But No Shorts to Find - LFC#323

    :iee:
  11. N

    Windows 10 Why is windows 10 file explorer so terrible and unstable

    I'm really hoping someone can help me while I still have some sanity left. I finally gave in and decided to "upgrade" my photo editing computer from windows 7 to windows 10. (Replacement actually as it's not the same physical computer) Not my first windows 10 computer, but the things I could...
  12. A

    Windows 10 Steam app won't upgrade, podcasts intermittently run and stop

    While my PC has sufficient internet connectivity speed to allow for seamless viewing of videos, podcasts hardly run at all. The audio just plays for a moment and then stalls. This is also causing the loading of the Steam game app to fail because it tries to automatically update immediately...
  13. R

    Question About Scammers and Remote Access to Computers

    I am using Windows 10 Home Edition on a Lenovo laptop. Today, my Epson printer would not connect to my laptop via wi-fi, and after trying a lot of things (updating the printer drivers, turning the computer and printer off and back on, updating printer firmware, etc.), I gave up trying to fix it...
  14. oliverjames07

    Windows 10 The AMD driver for HP reverts every time it is restarted.

    Hello, Dear fellow technicians. The video driver does not work after I installed Windows 10 64-bit. From the HP website, there are three video drivers to choose from, the Windows Generic video driver, the AMD driver 1, and the AMD driver 2. My manual download of the HP/AMD driver worked well...
  15. J

    Gmail problem in outlook 2021

    Tech Support Guy System Info Utility version 1.0.0.4 OS Version: Microsoft Windows 10 Home, 64 bit Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, Intel64 Family 6 Model 78 Stepping 3 Processor Count: 4 RAM: 8101 Mb Graphics Card: Intel(R) HD Graphics 520, 1024 Mb Hard Drives: C: 465 GB...
  16. M

    Windows 10 Windows 10 update, audio from PC is gone

    Did Windows 10 update today and my PC audio stopped working, only have sound from monitors. I went to the sound settings area and looked at the output devices and there is only my monitors. I believe there used to be a Realtek thing there (or something else, I can't remember exactly). I also...
  17. P

    Windows 7 google chrome

    Hi Dear Expert Every time I install Windows 7 I first download google chrome, after downloading chrome doesn't install and starts downloading again, Please guide me
  18. whoosh

    VIDEO This BRICKED PC Needs Help - Fix or Flop S2:E19

    :iee:
  19. J

    Outlook Office 2021 cannot run on startup

    Tech Support Guy System Info Utility version 1.0.0.4 OS Version: Microsoft Windows 10 Home, 64 bit Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, Intel64 Family 6 Model 78 Stepping 3 Processor Count: 4 RAM: 8101 Mb Graphics Card: Intel(R) HD Graphics 520, 1024 Mb Hard Drives: C: 465 GB...
  20. T

    Windows 10 Help for installing

    Basically, bought a new laptop which did not come with preinstalled windows. I wanted to download a windows 10 (installer?) Onto a usb-stick, but since it was in Fat32 format, it did not allow any files larger than 4gb on the drive, i formatted the drive to ExFat to allow me to put the 5.4gb...
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