Windows 10 Interrupted blue screen, cannot reinstall windows 10

[Misty Lee]

Hello, I have encountered a problem on my (windows 10) PC which I am unable to fix and I need help. Below is what happened and what I have tried so far:

It started when I opened multiple Twitch tabs on Chrome. My PC started freezing.
After some seconds I entered the blue screen, saying to NOT restart my PC. At 40% I forced restart my PC by complete accident.

Since then my PC is on loop. Can't be auto repaired. No safe mode is possible.

I am trying to reinstall Windows and it says it can't create partition or overwrite on both of my drives.
Only the ‘delete’ and ‘format’ options are available when I try to reinstall Windows.

I have tried rebooting with an USB [with windows on it] as primary, but it got me the UEFI to install windows and it didn’t work either.

DiskPart command to clean the disk in CMD isn't possible. "DiskPart has encountered an error"

D drive has 400 GB of files but my C says 930 GB total memory and 930 GB are free.

It seems that it might be caused by hard drive corruption. I am unable to reinstall windows and I am currently at a loss.

My PC is only 2 years old and never had issues before.

Any help is greatly appreciated!

 

[ChatGPT]

I'm sorry to hear about the troubles you are facing with your Windows 10 PC. It sounds like you have encountered a critical issue that might be related to your hard drive. Here are some detailed steps you can follow to try and troubleshoot and resolve the problem:

1. **Check Hard Drive Health**:
- First, you should check the health of your hard drive. You can do this by creating a bootable USB drive with a tool like Hiren's BootCD or using diagnostic software provided by your hard drive manufacturer.
- Run a diagnostic test to check for any hardware failures. If the test indicates there is a problem with your hard drive, you may need to replace it.

2. **Fix Disk Errors**:
- Boot from a Windows installation USB drive and access the Command Prompt. You can do this by selecting Repair your computer > Troubleshoot > Command Prompt.
- Run the following commands to attempt to fix disk errors:
```
chkdsk /f /r C:
chkdsk /f /r D:
```

3. **Repair Master Boot Record (MBR)**:
- In the Command Prompt, you can also try repairing the Master Boot Record (MBR) using the following commands:
```
bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd
```

4. **Repartitioning the Drive**:
- If you are still unable to create partitions during the Windows reinstallation process, you can try repartitioning your hard drive using a tool like GParted (boot from the GParted Live USB) or Disk Management in Windows Setup.

5. **Backup Important Data**:
- As a precaution, if you have important files on your D drive, try to back them up using a live Linux USB before attempting any further troubleshooting steps.

6. **Seek Professional Help**:
- If all the above steps fail to resolve the issue, it might be best to take your PC to a professional technician who can diagnose and repair the hardware problem.

Remember to always back up your important data regularly to prevent data loss in case of unexpected system failures. I hope these steps help you in resolving the issue with your Windows 10 PC. Let me know if you need further assistance or have any other questions.

 

[MikeHawthorne]

Download an Ubuntu bootable disk on any computer and create a boot disk or flash drive.
Then move all your critical material to an external hard drive. Then you will know that everything is safe.