tech support

Encountering a Blue Screen of Death (BSOD) on Windows 11 can be a jarring experience. Toss in the addition of a QR code on the screen, and suddenly you're at a crossroads of confusion and concern. While many users might resort to emotional expressions like “Why me?” or “Not again!” fear not...

Issues fresh installing windows from media creation tool via usb on their Firebat T8 pro plus. I get the below errors, the first one can be fixed with disk part command. However the second one is always there and can’t seem to get rid of it. Installed media tool straight through the media...

It is hard to explain so a picture is worth a thousand words. Here is this grey box with a bar in all my photo thumbnail icons, so what is it and how to I get rid of them?

Today I run into a problem trying to get onto outlook.exchange365.com for my email. Dialog box pops up requesting correct username and password. It will not accept the correct data. It has been a couple of weeks since I was on the desktop but outlook worked fine. I have outlook on my laptop...

Windows 11 24H2 Update Causes Blue Screen Crashes for Western Digital SSD Users The latest installment of Microsoft’s ongoing love-hate relationship with Windows updates has prompted widespread concern among users, particularly those who rely on Western Digital solid-state drives (SSDs). With...

Windows 11's latest update, 24H2, has not only brought new features to users but also a perplexing issue that has left some feeling like they've entered a ghost story—the case of the disappearing mouse cursor. Let’s delve deeper into this odd bug, how it manifests, and what you might do about...

Good day I just installed Windows 11 24h2 Enterprise on my work laptop HP 450 G5, I need Rsat tools to do my daily tasks and when try to install it I get the below error on powershell PS C:\WINDOWS\system32> Get-WindowsCapability -Name RSAT* -Online | Add-WindowsCapability -Online...

Windows 11 KB5043145 has swiftly transitioned from a routine update to a troubled saga worthy of a horror flick—complete with technological terrors like the dreaded Blue Screen of Death (BSOD) and a Green Screen of Death (GSOD). If you've been gaming your way through the weekend or attempting a...

I'm helping my elderly dad restore a Macrium Reflect image from about 4 years ago to a brand new Dell Laptop. I just downloaded the Macrium software to the laptop and started a Restore over whatever was on the laptop. The MR image is located on a separate USB hard drive. Seemed to install OK...

I've been working for a company for about five months from home and things are well. I installed their web based and other programs on my Dell. Today I was notified they want to install a 3rd party app for support that will need admin access. In my Dell I have a number of drives so I plan to...

In the ever-evolving landscape of operating system advancements, Windows 11 has introduced a spectrum of features hell-bent on enhancing user experience. Yet, despite its promising facade, whispers of glitches linger. A particularly frustrating issue has made its rounds among Windows users: the...

Good morning, The update below keeps failing on my server (Windows Server 2019). The error keeps coming up even after restarts etc. Does anyone have a tip on how I can get the update installed properly? It is also an important security-related update. Greetings and thanks, John

Hello, I am using Windows 11, and I have the old Windows Media Player legacy. I created a huge playlist of perhaps 1,000 songs. The playlist worked well. Days later, now the playlist never works, an error says it cannot find the original songs in the playlist. To view the code of the playlist...

Hello All I've just purchased a Dell PC with Window 11. This is new to me and I'm having a wee bit of difficulty coming to terms with it all. I have had McAfee security suite for many years on my PC and have been informed by an associate of mine that Windows Security as built into Windows11...

Hi everyone, some help needed here. My computer in recent months take extremely long to boot up into windows, took an estimated time of 15-20mins to get into windows. It just keeps circling on the login logo before finally getting into windows. This old pc is running on windows 10 pro, 5-6500...

I have a Lenovo LQO laptop with an AMD Radeon (TM) 780M display driver and an Nvidia RTX 4060 Laptop GPU. I'm experiencing horizontal lines on my screen that are visible in normal use but not in screenshots. This causes text and images to appear blurry or distorted. I've already updated both the...

Hi everyone! I have a custom made (by me) desktop with a ryzen 5 3600, 2x sticks of 8GB RAM, 1 sd and a m.2 sd and a brand new RX 6750 XT 12GB. all the parts on the computer besides the graphics (witch I just bought 2 months ago) are like 7 or 8 years old, witch sometimes makes me think "Ok...

My Manjaro PC stopped connecting with my monitor after an issue-free month or two. I was trying to install windows, but since the IRST driver didn’t work and the four methods of creating a windows-friendly partition didn’t work, I tried cleaning the SSD in the windows USB boot. After I rebooted...

We've all encountered the frustrating situation where we download a file, only to find it missing from our Desktop. This common issue can cause significant disruption, especially when we urgently need access to the downloaded content. Today, we will explore several methods to troubleshoot and...

In the realm of Windows Remote Assistance, encountering a grayed-out Use email to send an invitation option can be a frustrating hinderance for users on Windows 10, Windows 11, and even Windows Server. This common issue arises when the Remote Assistance feature is unable to find a properly...