got a new dell xps laptop few weeks ago. internet runs fine at home but when i connect to internet in my house at college it is very slow and keeps disconnecting. the other guys i live with all have laptops and have no trouble with it. please help!
📎 AI Summary:
The original poster is experiencing slow internet and frequent disconnections when connecting to the college Wi-Fi with a new Dell XPS laptop, despite it working fine at home and other residents having no issues. A forum member suggests potential causes such as security software, third-party applications, IPv6 settings, or outdated router firmware, offering troubleshooting tips to resolve the connectivity problems. The overall tone is helpful and aims to identify specific factors affecting the laptop's network performance at college.
The original poster is experiencing slow internet and frequent disconnections when connecting to the college Wi-Fi with a new Dell XPS laptop, despite it working fine at home and other residents having no issues. A forum member suggests potential causes such as security software, third-party applications, IPv6 settings, or outdated router firmware, offering troubleshooting tips to resolve the connectivity problems. The overall tone is helpful and aims to identify specific factors affecting the laptop's network performance at college.
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Noob Whisperer
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Hello and welcome to the forum.
My first thoughts would be either any Security Suite that you might have installed or some third party application like Bonjour which includes something called mDNSresponder.exe. But that wouldn't explain why the computer works fine in another location.
You could try to disable IPv6 by unchecking it within the properties of your network adapter, sometimes that seems to get in the way with some routers.
The only other thing that comes to mind immediately would be that the router you are using at school might need a firmware update. The fact that others don't seem to be having the same issue is not really indicative of anything unless they are running the exact same hardware and software that you are.
Regards
Randy
My first thoughts would be either any Security Suite that you might have installed or some third party application like Bonjour which includes something called mDNSresponder.exe. But that wouldn't explain why the computer works fine in another location.
You could try to disable IPv6 by unchecking it within the properties of your network adapter, sometimes that seems to get in the way with some routers.
The only other thing that comes to mind immediately would be that the router you are using at school might need a firmware update. The fact that others don't seem to be having the same issue is not really indicative of anything unless they are running the exact same hardware and software that you are.
Regards
Randy
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