I have applied to join the MRR program and have passed the test and am awaiting approval. I was reading in the MRR manual that MS prefers that a refurbished PC is set up with sysprep so that the end user has to accept the license agreements and activate before using Windows. However, the manual went on to say that the Refurbisher can choose to activate windows as a courtesy for his customers as long as he configures the PC to display the license agreements when the end user uses the PC for the first time. This is probably a stupid question, but how is this achieved? Can Sysprep be somehow set to retain the activation information? Or is this achieved using one of the tools on the OEM Preinstallation Disk or with the RPK tools described in the MRR manual?