Add Printer list

Discussion in 'Windows 7 Help and Support' started by MarcLaflamme, Mar 15, 2012.

  1. MarcLaflamme

    MarcLaflamme Well-Known Member

    Mar 15, 2012
    Likes Received:
    I don't know if this is being posted in the correct forum so feel free to move if necessary. I'm also not sure if this is a Windows 7 issue or a Server 2003/2008 issue.

    I'm trying to figure out where the printers that appear in the initial Add Printer list are pulled from.

    Add a Printer.JPG

    We have multiple print servers located between two sites and the list only populates with a small subset of available printers. In order to see all printers, users (of the educated type) need to click "The printer that I want isn't listed", select "Find a printer in the directory, based on location or feature" and then pick the one they want on the print server they require (32 or 64bit).

    Find Printers.JPG

    The print servers are on a mixture of 2003 and 2008 server and all printers available are listed in AD.

    How can I make sure all printers are available in the initial list if it's even possible?

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