Windows 7 Always happen during I watch a movie loaded from my Blu-ray drive

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vgbraymond

Extraordinary Member
Joined
May 19, 2013
Messages
2
I have generated all the files according to Link Removed

I have problem uploading an attachment, so please follow my google drive link to the zipped file. The zip file should be downloadable by clicking File>Download

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Please help. Thanks.

Raymond
 
Solution
Only 121 Windows Updates installed. Most systems have160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
Click to expand...

All of the memory dumps blame networking components. Most of the...
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Only 121 Windows Updates installed. Most systems have160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
Click to expand...

All of the memory dumps blame networking components. Most of the stack text's list involvement of your Kaspersky software. Please:
- download a fresh copy of the latest, Win7 compatible version of Kaspersky from their website
- un-install the current version from your system (make sure you remove EVERYTHING if it asks)
- install the freshly downloaded version
- update the freshly installed version IMMEDIATELY
- perform a full system scan to ensure that nothing has slipped through
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

SABI.sys Thu May 28 02:38:02 2009 (4A1E314A)
SAMSUNG Kernel Driver
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Analysis:
The following is for informational purposes only.
Code: 
[FONT=lucida console]**************************Sun May 19 08:47:25.787 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\051913-8829-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]1 days 13:00:59.427[/B]
*** ERROR: Module load completed but symbols could not be loaded for tdx.sys
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by :[B]tdx.sys ( tdx+3675 )[/B]
BugCheck [B]A, {18000000400, 2, 1, fffff80001ef0622}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000018000000400, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80001ef0622, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0xA_tdx+3675[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  P03ABI.005.120927.dg
  BIOS Release Date             09/27/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  550P5C/550P7C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  9 11:45:54.400 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050913-8642-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:01:14.040[/B]
*** ERROR: Module load completed but symbols could not be loaded for tdx.sys
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by :[B]tdx.sys ( tdx+3675 )[/B]
BugCheck [B]A, {18000000400, 2, 1, fffff80001eb1622}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000018000000400, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80001eb1622, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0xA_tdx+3675[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  P03ABI.005.120927.dg
  BIOS Release Date             09/27/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  550P5C/550P7C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  9 11:44:18.209 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050913-8502-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 15:24:53.849[/B]
*** ERROR: Module load completed but symbols could not be loaded for tdx.sys
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by :[B]tdx.sys ( tdx+3675 )[/B]
BugCheck [B]A, {18000000400, 2, 1, fffff80001ef5622}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000018000000400, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80001ef5622, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0xA_tdx+3675[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  P03ABI.005.120927.dg
  BIOS Release Date             09/27/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  550P5C/550P7C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May  7 10:34:45.584 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050713-8455-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 1:15:00.224[/B]
*** ERROR: Module load completed but symbols could not be loaded for tdx.sys
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by :[B]tdx.sys ( tdx+3675 )[/B]
BugCheck [B]D1, {20, 2, 0, fffff88001a3d45e}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000020, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001a3d45e, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0xD1_tdx+3675[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  P03ABI.005.120927.dg
  BIOS Release Date             09/27/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  550P5C/550P7C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May  7 09:19:27.083 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050713-8221-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 1:48:28.612[/B]
*** ERROR: Module load completed but symbols could not be loaded for tdx.sys
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by :[B]tdx.sys ( tdx+3675 )[/B]
BugCheck [B]D1, {20, 2, 0, fffff88001c3d45e}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000020, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001c3d45e, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0xD1_tdx+3675[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  P03ABI.005.120927.dg
  BIOS Release Date             09/27/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  550P5C/550P7C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[FONT=lucida console]**************************Sun May 19 08:47:25.787 2013 (UTC - 4:00)**************************
[B]SABI.sys                    Thu May 28 02:38:02 2009 (4A1E314A)[/B]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
klfltdev.sys                Thu Sep  3 08:23:27 2009 (4A9FB53F)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
klim6.sys                   Thu Sep  1 08:28:14 2011 (4E5F7A5E)
PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)
HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
Rt64win7.sys                Wed Nov 23 10:00:40 2011 (4ECD0A98)
iaStor.sys                  Tue Nov 29 22:39:19 2011 (4ED5A567)
btmaux.sys                  Wed Nov 30 02:09:32 2011 (4ED5D6AC)
btmhsf.sys                  Wed Nov 30 02:10:31 2011 (4ED5D6E7)
NETwNs64.sys                Fri Dec  2 01:50:55 2011 (4ED8754F)
AMPPAL.sys                  Mon Dec  5 12:22:54 2011 (4EDCFDEE)
IntcDAud.sys                Tue Dec  6 06:23:07 2011 (4EDDFB1B)
iusb3hub.sys                Thu Jan  5 06:54:43 2012 (4F058F83)
iusb3xhc.sys                Thu Jan  5 06:54:45 2012 (4F058F85)
iBtFltCoex.sys              Tue Feb 14 15:38:54 2012 (4F3AC65E)
igdkmd64.sys                Mon Mar 26 22:09:46 2012 (4F71216A)
excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
nvlddmkm.sys                Mon May 28 02:43:59 2012 (4FC31EAF)
nvpciflt.sys                Mon May 28 02:44:57 2012 (4FC31EE9)
kl1.sys                     Tue Jun 19 09:27:15 2012 (4FE07E33)
RTKVHD64.sys                Tue Aug 28 07:35:57 2012 (503CAD1D)
klif.sys                    Mon Sep  3 04:01:09 2012 (504463C5)
000.fcl                     Fri Nov 23 04:17:29 2012 (50AF3F29)
[/FONT]
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klfltdev.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
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